How to find the boss for compensation if you are scratched by the cat of the cat café
In recent years, as a new leisure and entertainment place, cat café has gradually become popular among young people. However, while enjoying coffee and cats, if a consumer is scratched by a cat at a cat café, how should they claim compensation from the boss?This article will give you advice from the following aspects.
1. Preserve evidence.
First of all, if a consumer is scratched by a cat in a cat café, the evidence should be kept in time. This includes filming of the wound, communication records with the cat café owner, medical records, etc. This evidence can help consumers prove their rights and avoid losses in subsequent disputes.
2. Negotiate with the owner of the cat café.
After retaining the evidence, the consumer can negotiate with the cat café owner to resolve the matter. Consumers can ask the owner of the cat café to provide compensation for medical expenses, moral damages, etc. If both parties can reach an agreement, a written agreement can be signed and the case closed. If an agreement cannot be reached, legal action is required.
3. Seek legal help.
If the negotiation fails, the consumer can seek legal help. Consumers can file a complaint with the local consumer association, the industrial and commercial bureau and other institutions, or file a lawsuit directly with the court. In the course of litigation, consumers need to provide evidence to prove that their rights and interests have been infringed and defend their rights in accordance with legal procedures.
Fourth, pay attention to the division of responsibilities.
In a cat café, the rights and interests of consumers are harmed, which does not necessarily mean that the owner of the cat café bears full responsibility. If the consumer is at fault, such as actively teasing the cat, stimulating the cat, etc., he may also bear some responsibility for the occurrence of the accident. Therefore, consumers need to pay attention to the division of responsibilities when protecting their rights and avoid excessive rights protection.
In short, if a consumer is scratched by a cat in a cat café, the evidence should be kept in time and the cat café owner should negotiate to resolve the matter. If a negotiated solution cannot be reached, consumers can seek legal help and defend their rights. At the same time, consumers also need to pay attention to the division of responsibilities and avoid excessive rights protection.