In the interview of community workers, interpersonal communication is a type of question that is often tested, focusing on whether the candidates can cultivate good colleague relationships, handle disputes and demands of the masses, and create a good working and community atmosphere.
Today's analysis of this question is a very typical example problem. There are three points of difficulty: one is that the logic is not clear, and I don't know how many steps I should take. The second is that the content is not specific and operable, and even I can't convince myself how to convince the examiner. Third, this question focuses on whether you have the ability to find problems and solve them, and whether you can analyze the real 2-3 reasons for the distrust of your colleagues. The specific analysis is as follows:
Hello examiner, as a new community worker, if you encounter a situation where your colleagues do not trust and cooperate with you, I will take the following measures to ensure the smooth development of the work.
First, correct attitude. I have to understand that no matter who comes into a new role, the new team will encounter all kinds of challenges and difficulties. My colleagues don't trust and don't cooperate, and they are worried that I will be in a hurry to do bad things, so I can't be emotional, but should actively work hard to adjust.
Second, reflect on the cause. I will seriously reflect on the scene of communication with colleagues since I entered the unit, and I will also consult some old colleagues who have a good relationship, ask them to point out my problems from an objective point of view, and see whether my colleagues don't trust me because of my lack of ability, or because everyone doesn't understand me, so as to pave the way for the follow-up work.
Third, make positive adjustments. If it is because my colleagues do not understand me, then I will change from passive to active, on the one hand, I will communicate more with my colleagues in work and life, let them have a full understanding of my ability through the collision of ideas, and at the same time participate in more collective activities to increase mutual trust with each other, on the other hand, I will do a good job in the work at hand in a down-to-earth manner, and win everyone's recognition with practical actions. If my ability is still insufficient because I have entered a new position, then I will carefully read and study the documents and materials about my position, clarify my work tasks, specific requirements, work processes, etc., and ask my old colleagues who have been responsible for this kind of work for some experience and practices to ensure that I can adapt to the new position as soon as possible and dispel the concerns of my colleagues.
Finally, lessons learned. In the future work, I will always maintain a learning attitude, keep in mind that every little thing in community work may be a major event for the masses, constantly improve my ability through reading, asking for advice, etc., get along well with colleagues, cooperate efficiently, give full play to the role of community workers as the main force of grassroots governance, and be a good caring person for the people. Community Worker Interview