Customer service is the "image responsibility" of the enterprise, which shows the attitude and responsibility of the enterprise to consumers, and is also the window that drives the enterprise to summarize experience, innovate products, and better serve consumers.
Since the launch of the third large-scale public welfare activity of "Looking for the Most Beautiful Customer Service" in July 2023, it has received extensive attention from the industry, attracting 46 high-quality enterprises such as China Mobile, Taotian Group, Douyin E-commerce, Kuaishou, Yuanwang Technology, Tongcheng Travel, Lisheng, Baoying, Ping An Financial Services, and 516 customer service personnel to declare.
At the end of the year, the third "Looking for the Most Beautiful Customer Service" large-scale public welfare activity selection officially came to an end. Focusing on the theme of the 2023 Consumer Rights Protection Year of the China Consumers Association, "Boosting Consumer Confidence", this public welfare activity adheres to the concept of continuously promoting the high-quality development of customer service work, plays an active role in driving the upward and benevolent development of enterprises, and further enhances the sense of responsibility, honor and mission of grassroots customer service personnel.
After strict selection and evaluation of the first answers, public voting, expert group review and comprehensive evaluation, the final ten "most beautiful customer service", thirty "excellent customer service", and five "excellent organizational units" stood out and won this award!