Interpersonal communication is an essential part of everyone's life, and high emotional intelligence speaking skills are one of the most important skills in interpersonal communication. Mastering the seven speaking skills with high emotional intelligence will not only allow you to communicate better with people and build good interpersonal relationships, but also gain more success in various fields such as the workplace and love.
1. Learn to listen.
Listening is one of the most emotionally intelligent speaking skills and the most basic interpersonal skills. When communicating with people, always stay focused, don't interrupt, but listen patiently to the other person's words and make the other person feel your respect and understanding. At the same time, it is necessary to pay attention to the non-verbal manifestations of the other person, such as facial expressions, movements, etc., in order to better understand the true intentions of the other person.
2. Make good use of affirmation.
Affirming the other person is an important means of building a good interpersonal relationship. In communication, we should actively affirm the other party's words and opinions, so that the other party can feel our own value and importance. At the same time, be careful not to be overly sure, so as not to make the other person think that you are hypocritical or perfunctory.
3. Ask appropriate questions.
Asking questions is an important skill to guide the conversation and start a conversation. When communicating with people, we need to ask appropriate questions based on the topic and the other person's background, so that the other person can feel that you care and are interested. At the same time, be careful not to ask too many questions so as not to make the other person feel tired or uncomfortable.
Fourth, express clearly.
Clarity is an important guarantee for effective communication. When speaking, we should try to use simple and clear language and avoid using unfamiliar words or overly technical terms. At the same time, pay attention to the speed and intonation of your speech so that the other person can better understand what you mean.
5. Moderate humor.
Humor is an important means of regulating the atmosphere and relieving tension. When communicating with people, we can use humor in a timely manner to relax the other person and enhance the pleasure of communication. However, be careful to use humor in moderation to avoid hurting the other person's feelings.
6. Pay attention to your words.
Words are an important tool for expressing ideas and an important factor in interpersonal communication. When speaking, we try to avoid using offensive, insulting, or demeaning language, and instead use positive, neutral language to make the other person feel respected and friendly.
7. Master the skills of rejection.
Rejection is an inevitable part of interpersonal interactions. When rejecting others, we need to master the skills of refusal, not only to express our own position and principles, but also to try to alleviate the disappointment and dissatisfaction of the other party. For example, you can say, "I understand your idea, but I think there are other solutions to this matter," or "I'm sorry I can't agree to your request because I have other things to do." When rejecting others, we should try to avoid using vague and unclear language, so as not to cause misunderstanding or dissatisfaction with the other party. At the same time, we must also learn to accept the rejection of others and respect the positions and decisions of others.
In short, interpersonal communication, high emotional intelligence to speak, it is very important to speak comfortably, the above sharing skills, just some of my personal experience, if you want to learn more, the following will be targeted to recommend two related good books to you, namely "Chinese Communication Wisdom" and "High emotional intelligence is to speak comfortably".
The Wisdom of Chinese Communication book reveals the uniqueness of Chinese communication in simple terms, so that you can master communication skills and better understand the connotation of Chinese culture. The book is rich in cases and the language is vivid, which is very beneficial to read.
And "High Emotional Intelligence is Comfortable Talking" is a book that teaches you how to improve your emotional intelligence by speaking. There are not only practical communication skills in the book, but also many vivid examples, so that you will continue to understand the art of speaking while reading.
Both books have their own merits, but what they have in common is that they can help you improve your communication skills and emotional intelligence, making you more comfortable and confident in your interactions. If you want to get a better grasp of communication skills, then these two books are definitely for you.