The policy document also has an "identity tag"!Recently, Qingdao City has innovated to create a "one-code check" model, through the whole chain management of policy documents, and attach a first-class identity card to the policy document, so that the public can scan the code to intuitively view the whole life cycle information of the policy document from formulation to release, interpretation, fulfillment and evaluation. This is another innovative measure of Qingdao to help the policy to be precise and direct to enjoy quickly, and it is also a vivid portrayal of Qingdao's consistent promotion of "zero-distance" government affairs under the guidance of the "green and open" brand.
"Zero distance" information disclosure
"Zero-distance" information disclosure is a necessary way to safeguard the public's right to know and supervise, and it is also an inevitable choice to ensure the exercise of public power. In Qingdao, openness and transparency have become the most basic administrative norms, which are the initiative and consciousness of the best power to "run under the sun". In the 2022 China** Transparency Index report, Qingdao ranked first among 49 larger cities in the country.
In the recently released "2023 Online Innovation and Development Report", in the network communication environment of diversified information and information volume, it is particularly important to establish an intensive and integrated service portal. Qingdao gives full play to the role of Qingdao government affairs network as the first platform for information disclosure, promotes the construction of the first document library and the "Qingdao Policy Pass" platform, and gathers policy 4More than 10,000 pieces have become the "encyclopedic dictionary" of Qingdao's government affairs information. At the same time, platforms such as press conferences, new government affairs at all levels, WeChat groups for village (resident) residents, and rural (community) public columns together constitute the "hard core" matrix of Qingdao's government information disclosure. In the recently released "2023 Online Innovation and Development Report", Qingdao ranked second in the evaluation of cities with independent planning, reflecting the effectiveness of Qingdao's government affairs in strengthening the construction of information content and data resources, and actively using new technological innovation service methods.
In September this year, Qingdao established a regular briefing mechanism on municipal policies, and the mechanism of open government affairs was upgraded again. Compared with the regular press conference, the briefing will explain the background of policy drafting, the basis for decision-making, the purpose of the issue, and the solicitation of opinions. In particular, where the vital interests of the masses and major public interests are involved, it is necessary to explain the basis, legality, and rationality of the promulgation, and clearly explain the convergence and differences between the old and new policies. At the same time, as an extension of the regular policy briefing, the policy drafting department will hold a policy briefing within one month of the policy release and implementation, and the policy drafting department must accurately focus on the service objects and explain the training policy to enterprises and the public. From "one-way release" to "two-way explanation", from "passive reply" to "active explanation", it reflects a further change in the style of work.
Policy service "zero distance".
The formulation and implementation of every policy will have a profound impact on urban development. In order to maximize the effectiveness of policies, it is necessary to do a good job in policy interpretation and accurate services, improve the awareness rate of policies, shorten the path of implementation, and ensure that good policies are used on the cutting edge.
In the era of mobile communication, only by constantly innovating the way of expression can the policy be more "deeply rooted in the hearts of the people". Recently, the results of Qingdao's first excellent policy interpretation selection were announced, which is a vivid explanation of Qingdao's continuous improvement in the quality of policy interpretation. Increasing the intensity of policy interpretation as the main starting point for the openness of government affairs, and the policy documents closely related to the public interest, through multi-angle and multi-interpretation of the policy, can truly solve the problem of not knowing, understanding, and not using the policy.
In order to accurately match policies and reach citizen enterprises, it is also necessary to make good use of big data, cloud computing, artificial intelligence and other technologies, take Internet + government services as a breakthrough, use technological innovation to lead the openness of government affairs, and realize multi-dimensional classification, query and other functions. On the Qingdao government affairs website, the new policy Q&A platform launched this year is a case study of the application of artificial intelligence in the field of open government affairs. The platform brings together the current effective policies since 2016 and the daily high-frequency consultation content of the enterprise masses, including more than 6,200 questions and answers in 22 theme areas such as urban and rural construction, medical and health care, etc., simplifying complex policies in easy-to-understand "big vernacular" language, providing 24-hour ** consultation, and quickly obtaining dry goods. Only by letting the data run more errands can the service be more accurate, intimate and humane.
"Benefiting enterprises" and "benefiting the people" are the starting point and end point of open government affairs, and only by giving full play to the role of open government affairs in optimizing the business environment and improving public services can we make openness more warm. This year, multiple departments jointly carried out online and offline publicity activities around the gradient cultivation of high-quality small and medium-sized enterprises, the cultivation and identification of gazelle and unicorn enterprises, special policies for the software and information industry, taxes and fees for small and micro enterprises, and additional deductions for R&D expenses. The "Qingdao Policy Pass" platform realizes the one-stop service of retrieval, interpretation, declaration and fulfillment of preferential enterprise policies, and optimizes the policy environment through integrated supply and accurate disclosure. Focusing on the renovation of old communities, housing security, employment, social security and other "things at the doorstep" of the people, the information of relevant public enterprises and institutions is fully disclosed to facilitate the masses to do things.
"Zero distance" between the government and the people
What the people want, what the government wants. High-quality open government affairs require that the needs of the masses must be constantly tracked. Only by listening to each other can the masses and the best people achieve mutual trust and co-governance.
Diversified channels of interaction between the government and the people are like a bridge connecting hearts and building a cohesive force. On December 17, the 2023 "Three Peoples" activity cloud debriefing report meeting was successfully concluded. Since it was first held in 2009, the "Three Peoples" event has been held every year to "meet as scheduled" with the public, and has become an important platform for deepening the interaction between the government and the people and enhancing mutual trustIn more than 470 "** Open Month" activities this year, a total of more than 1.52 million people have walked into ** and learned about ** through online + offline methodsIn addition, Qingdao has built a platform for resolving appeals by combining open government affairs with listening to and handling the demands of the masses, so as to quickly resolve the demands of the masses, market entities and the grassroots. Do a good job in asking about the politics of Qingdao, the style of the industry, the people's livelihood, the direct 12345 and other brand columns. In the heart-to-heart dialogue, it shows that Qingdao's initiative to connect with the masses has been continuously enhanced.
The more hot the topic, the more it needs to be made public, and the more doubts there are, the more worthy of disclosure, and only by listening to the voices of the people and understanding what the people want and hope can we make the openness of government affairs more weighty. This year, Qingdao focused on the needs of the enterprise masses and carried out an online public opinion survey for nearly one month by means of questionnaire surveys and statistical analysis, and a total of 1 questionnaire was collectedMore than 60,000 copies, through extensive research, to better understand the needs of the enterprise masses, actual experience, pain points and suggestions, to provide a basis for formulating more down-to-earth and more in line with public opinion.
"Zero distance" information disclosure, policy services, and government-people interaction reduce distance, temperature, estrangement, and understanding. With the power of open government affairs, we will empower the efficient operation of the city and help build a "model city of modern governance". (Qingdao ** News Reporter Wang Guoyu).
Editor in charge: Wang Fengyi.