Baldur's Gate 3 landed on the Xbox Series X S platform in early December, but an issue with the loss of saves from the Xbox version is still under investigation, and the recent Xbox update is said to fix this, but players are reportedly still losing saves even after the patch.
Michael Douse, Director of Publishing at Larian, responded to concerns about the loss of saves in Baldur's Gate 3 on social media. According to Douse, the issue is a firmware issue on the Xbox side and is currently being investigated by Microsoft engineers. Unfortunately, with the Christmas holidays, it may take a while to find a solution. However, Douse assured players that the team would take this issue "very seriously".
Douse went on to say that the issue was not initially reproducible, which led the team to believe that it had been fixed. However, after receiving community feedback, the team found that save issues were still plaguing Xbox players. Douse called the issue "complex," but said he sees updates on the vulnerability every day.
Losing progress can be frustrating in any game, and even more so for an adventure game that takes into account player choice and has a lot of randomness and more than 75 hours of playtime. （*gamerant）