As the foundation of people's livelihood, the hard power of hospitals is a strong pillar, and the "soft power of hospitals" based on service experience should not be underestimated. In the hospital ecology, the service quality of the catering system is an important component to enhance the soft power of the hospital.
Due to the large number of diners in the hospital cafeteria, medical staff are busy with their daily work and it is easy to miss meals. In many cases, patients are unable to go to the hospital cafeteria after surgery or due to inconvenience in their legs and feet.
To this end, the meal ordering system launched by Xiongwei Technology for smart hospitals optimizes the hospital's catering service process, provides warm, healthy and convenient catering services, and delivers meals directly to the hand, so that medical staff and patients can eat hot meals at any time.
Patient orders meals
Inpatients and accompanying family members can scan the bedside of the ward *** to order meals. The system recommends meals for patients based on the doctor's dietary orders, and patients can choose meals or nutrition according to their health needs**. Once the order is complete, the caterer will deliver the meal to the ward.
In view of the special circumstances of some elderly patients who do not have smartphones and are not accompanied by family members, the ward is equipped with a special person holding a food ordering machine to place orders on behalf of the ward every day. Their family members can also choose to remotely log in to the platform to help them order meals, and they can also make an appointment for a week in advance according to their personal needs during their hospitalization.
Employees order meals
Medical staff can book meals in advance through the WeChat mini program, choose the delivery area and delivery time, and **After paying the order, the meals will be delivered to the department on a regular basis. The system can also issue corresponding subsidies or benefits to medical workers, allowing employees to purchase other items outside the canteen for meals, and patients to recharge themselves to order meals and purchase items.
Restaurant consumption
Medical staff cannot carry a ** or mobile phone with them, so restaurants can use smart food preparation tables, smart settlement tables and other equipment to identify the dishes on the plate through radio frequency technology**. On the basis of the original one, the AI face recognition payment function is added, which is convenient for the operating room and the doctor on duty to settle and save the waiting time in line.
The application of the smart canteen ordering system realizes the information management of hospital catering, which can not only allow inpatients to experience all-round accurate, convenient and high-quality meal services in the process of medical treatment, but also improve the medical experience. At the same time, it also reduces the pressure on medical staff and patients' families, allowing them to focus more on patients.