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Have you ever left anything behind on the train?
Snacks?Wallet?ID card?
Maybe. Forgot to bring your carry-on luggage when you got off the bus?
Here are a few of the places we have mentioned below.
However, it is a "high incidence of lost items".
Friends, you have to remember.
A place where it is easy to lose items when traveling by rail
Security check area
At the security check, there are often passengers who fail to pick up their luggage in time, resulting in the loss of items.
Tips
When passengers enter the security checkpoint, they should pay attention to the guidance of the security inspectors, place their luggage one by one, and then enter the security check channel after seeing the baggage enter the security checkpoint, so as not to leave an opportunity for criminalsAfter passing through the security check, you should count and check the luggage one by one to avoid leaving the luggage in the security checker, and it is best to mark the luggage to prevent it from being taken by mistake.
Ticket office
After purchasing tickets at self-service ticket vending machines or manual windows, many passengers are prone to forgetting small items such as ID cards, wallets, and mobile phones, resulting in losses.
Tips
After purchasing EMU tickets, you must "check, check and check", that is, check the ticket information, count and retrieve coins and bank cards, and check the luggage and items you carry.
On the train
It's easy to leave your belongings on the train when you get off the train in a hurry.
Tips
Passengers should prepare to get off the train in advance before arriving at the station, count the number of luggage before arriving at the station, check whether there are any items left on the seats or bunks, and get off the train after confirming that they are correct, so as to avoid loss.
If you still accidentally lose your belongings.
And how can I find it?
Don't panic.
How to find your lost item
1.Call railway customer service**12306 (recommended).
2.The station information desk can provide information on lost and found items at the station
Tips: Stations with large passenger flow have lost and found offices, but the railway department will not store fresh items.
How do I find something I lost on the train?
What should I do if I get out of the car and find that my belongings are missing?
Don't panic, this will help you find your luggage.
1.Call 12306 human customer service or your local railway office
* Dial 12306 ext. 1 (passenger service) and then 0 (manual service) if you feel that the waiting time is too longYou can call your local railway office (area code +12306)**, so that you can contact the conductor and staff of the corresponding train faster.
2.Provide information on passengers and lost items
Inform the customer service staff of the train number, seat number and baggage items you are taking. For example, the color and size of the baggage items, as well as the area where they are placed, whether they are placed on the luggage rack or behind the seat, and whether there are special markings. This information can help staff identify and retrieve your lost items accurately and quickly.
3.Keep it for ***Pick it up with your ID card and ticket
Finally, be sure to keep the *** items are recovered, and the staff will contact you as soon as possible according to the registration information.
*: Chi Heng train ticket service number).