Nanjing Gushengtang has always attached great importance to medical insurance work, and conducts medical insurance training on a regular basis, so that employees can fully understand the various policies of medical insurance, put an end to fraud and deception, and do a good job in guiding medical insurance policies for the masses.
In 2023, Nanjing Gushengtang will carry out a number of medical insurance trainings, covering the use of medical insurance high-speed rail, outpatient mutual aid policies, remote medical treatment procedures, negative list Xi, DRG and medical insurance *** promotion, medical insurance assessment, etc.
In addition, the hospital also organized a visit and Xi of the medical insurance integrity education base, guided by positive typical cases and mirrored by negative typical cases, to strengthen the staff's awareness of self-discipline, self-examination and self-vigilance, and resolutely keep the bottom line and maintain the original intention.
Through a series of training and Xi, all staff can fully understand the medical insurance policies and work requirements, and can provide timely answers and guidance for patients when they need them, so as to facilitate patients to understand medical insurance policies and do a good job in service.
In the hospital, Gushengtang has increased the publicity content of medical insurance fraud and remote medical treatment policies on the public notice board, and actively promoted the medical insurance policy through online and offline cooperation, and patiently guided patients to use medical insurance while serving every patient, especially those who consult and handle remote settlement, carefully explain the remote medical treatment policy, introduce the operation process, and timely and actively deal with the problems encountered by the insured in the medical insurance settlement.
Outside the hospital, Gushengtang conducts fixed-point free health clinics on a daily basis, and regularly organizes free clinics for surrounding communities and enterprises. In the process of free clinics, Gushengtang actively promotes medical insurance policies to community residents and corporate employees, and answers questions about residents' health problems and medical insurance-related issues. It is worth mentioning that "Nanjing Ninghuibao" has attracted the attention of many residents.
Progress further. In the future, Nanjing Gushengtang will continue to implement the relevant policies of medical insurance, standardize the management of medical insurance, further deepen the construction of medical insurance informatization, promote the process of "Internet + traditional Chinese medicine", improve the efficiency of medical management and service quality, and provide better protection and services for insured patients.