A box of ashes is the sustenance of the family of the deceased, and it is also the place of peace for the soul. On December 7, the news that a funeral home in Henan lost the ashes due to a mistake was on the hot search, and in the face of the family's questioning, the funeral home replied: Give you a new box. For a time, the family of the deceased almost fainted, and the wife of the deceased was even more painful.
It is understood that the incident involved Ms. Fan's father and grandfather. In 2013, after the death of Ms. Fan's father, the ashes were stored at the Xinmi City Funeral Home in Henan Province. However, on November 19, 2023, Ms. Fan's grandfather passed away, and in order to fulfill her grandfather's last wish before leaving, Ms. Fan's family went to the Xinmi City Funeral Home to pick up her father's ashes, but they were told that the ashes cabinet could no longer be found.
In the face of the staff's reply, Ms. Fan almost collapsed, she felt that she could not accept the reality, her father could not be found, his father could not rest in peace, and her grandfather's last wish could not be fulfilled. It is understood that in 2020, the Xinmi City Funeral Home sorted out the room where the ashes were stored, but in the process, the ashes in the 745 cabinets were lost, including the ashes of Ms. Fan's father.
The family was dissatisfied and questioned the attitude of the funeral home, but the funeral home's reply was disappointing, simply saying: "We will find you a new box, and this is your father's ashes." This caused Ms. Fan's family to suffer so much that her mother even fell into a state of emotional breakdown and could not sleep all night.
In the face of the ** interview, the head of the service section of the Xinmi City Funeral Home said that they would not shirk their responsibilities and could be identified by fingerprints or other means. Ms. Fan agreed with the funeral home's handling of the way, however, other netizens did not understand it. Some netizens questioned whether the burned ashes still contain DNA, and if they cannot be identified by DNA, then what other way can they determine who the owner of the ashes is.
In addition to questioning the identification method, netizens also called the operation of the funeral home outrageous, they believe that the funeral home may not care about the lost ashes, but for the family, this is a huge psychological trauma. The farmer's channel also said that the deceased is the greatest, and the ashes of the deceased carry the endless nostalgia and grief of their relatives, and the funeral home should have kept the ashes properly, but there was such an outrageous behavior, which is simply absurd. Now we can only wait for the follow-up, and we don't know if the funeral home can accurately identify who the ashes belong to.
The author believes that as a funeral home, once the ashes of the deceased are accepted, they should be properly preserved, and after the ashes are lost, they should have the courage to take responsibility, rather than taking out another box to prevaricate the emotions of the family. This is not in line with the duty of the funeral home, nor is it in line with ethics. The incident has aroused public concern and thinking, which is a huge harm and blow to the deceased and their families, and also worries about the future management of ashes.
The incident affected the society and raised questions about the management level and responsibility of the funeral home. The trust of the deceased's family in the funeral home has been shaken, and the public has paid more attention to the supervision of the management of ashes. There is no recent development in the loss of ashes, but it is a reminder of the importance of regulation and management awareness in the funeral industry.
The incident caused great harm and suffering to the families of the deceased. Funeral homes do not properly handle and take responsibility when faced with the loss of the deceased's ashes, which brings more pain to the family. The incident has sparked public concern about the funeral industry, as well as concerns about the management of ashes. It reminds us that the funeral industry needs to be more regulated and regulated to protect the interests of the deceased and their families.
Finally, what we need to think about is how to improve the management level of the funeral industry and strengthen the supervision of the management of ashes to ensure that the rights and interests of the deceased and their families are fully protected. At the same time, the family of the deceased also needs to strengthen the understanding and supervision of the funeral process to ensure that the dignity of the deceased is fully respected and protected. What do you think can be done to better protect the rights and interests of families and the deceased?In the funeral industry, how should we improve the quality of service and the level of management?Welcome to leave a message with everyone**.