Can I get a refund if I miss the high-speed rail?If you miss the high-speed train, you can't go through the refund procedure again, because the railway department stipulates that passengers can only apply for a refund before the train departs.
The answer to the question of whether you can get a refund and change for a missed high-speed rail is on a case-by-case basis. Let's take a closer look.
If you miss the high-speed train, we regret to inform you that according to the regulations of the railway authorities, you will not be able to get a refund once the train has departed. It is important to note that refunds can only be made prior to the departure of the train. But don't be discouraged, because the opportunity to change your booking is still there.
Let's start with the rules for changing tickets. Each ticket can only be changed once, and only for trains up to 24 hours before the date on the ticket. This change is free of charge, which means you don't have to pay extra. However, it is important to note that if you change your ticket and still do not catch the train, the ticket will be invalid, so be sure to keep an eye on the time.
In addition to rebooking, there is another case in which a ticket can be refunded. When you miss the high-speed rail for special reasons, you can go through the refund procedure if approved by the stationmaster. According to the provisions of China's "Railway Passenger Transport Regulations", if you cannot take the train on the date and number specified on the ticket, you should go through the visa procedures for early or postponed travel before the departure of the specified date and train. In special cases, with the consent of the station manager, you can also apply for a refund within two hours after driving.
The relevant provisions of the Railway Passenger Transport Regulations are also added here. According to Article 34, passengers of EMU trains can change to other EMU trains on the same day within two hours after departure with the consent of the station master under special circumstances, and are no longer subject to the time limit. For group travelers, you need to check in 48 hours before departure.
The railway department has also set some specific handling details. If you are within the pre-sale period of the station and have the capacity to transport it, you can go to the station to change your ticket. You only need to return the original ticket and get a new ticket, which will indicate "Departure Change" (in the case of special cases of change after driving, it will indicate "Change after driving is non-refundable"). If your baggage has already been checked, the staff will indicate "original checked baggage" on the back of the ticket. This is done to ensure that your trip goes smoothly.
Of course, railway transport companies also have the right to adjust the rebooking method according to demand, so please follow the latest regulations.
Through these introductions, we can understand that after missing the high-speed rail, you must go through the change procedures in time or apply to the stationmaster for a refund. But hurry up, as you can only change your ticket once, and it must be done within the stipulated time frame. Therefore, please pay close attention to the departure time of the train to avoid missing the high-speed rail due to inappropriate time.