Hear the wind and do practical things, and take the initiative to listen to the voice of the people. Immediately after receiving complaints, we will solve people's worries and do a solid job in people's livelihood.
Eliminate safety hazards.
Build a strong line of defense.
Recently, Mr. Chen, a citizen, reported that when he rode through the exit of Chang Development Vanke Plaza, he found that the motor vehicle was driving too fast, and there were potential safety hazards, and he hoped to rectify it.
After receiving the complaint, the special staff of Chang Development Company responded immediately and arrived at the exit of the parking lot of Chang Development Mall as soon as possible. It was seen at the scene that the exit area was a straight passage, which had certain potential safety hazards. In response to this problem, Chang Development Company immediately organized operation and property related personnel to conduct a survey of the site and formed a rectification plan - installing concave and convex mirrors to widen the field of vision of drivers and pedestriansAdd a sign of "exit sharp bend, slow down and slow down" to remind the driver to go out;Add a reminder "garage exit, pay attention to safety" to prevent the occurrence of danger at the garage exit. Through overall coordination, the potential safety hazards at the exit of Vanke Plaza have been effectively alleviated.
There are no "trivial matters" around the villagers
Serve the people and solve the people's worries.
Recently, a villager in Beiqijia Village reported that the elevator maintenance in the community caused inconvenience for the elderly to go up and down the stairs, and hoped that the village committee would help solve it.
After receiving the villagers' appeals, the staff of the village committee of Beiqijia Village immediately rushed to the scene. Knowing that due to the failure of the line due to the dampness, the property staff took measures to suspend the elevator, and dried the elevator components, and informed the villagers of the maintenance matters through the villagers' WeChat group. In order to prevent the problem from happening again, the property staff will also re-pave the top of the elevator with waterproofing, repair wet circuits, and electrical components. The staff actively communicated with the villagers and promised to assist the elderly in the villagers' daily travel during the renovation period.
We will not relax when we receive a complaint.
Dedication to the people.
Not long ago, a citizen of Metropolitan Shangyuan District 1 in Nanshao Town reported to the neighborhood committee that there were 20 or 30 electric bicycle charging piles in the three carports near the west gate of No. 16 Courtyard in Metropolis Bay North District, and the residents were very inconvenient to charge and needed to be dealt with urgently.
After receiving the appeal, the staff of Metropolitan Shangyuan District 1 immediately went to the scene for investigation. Subsequently, the neighborhood committee communicated and coordinated with the property engineering department, and organized the engineering team to start excavating as soon as possible. During the construction period, the staff of Metropolitan Shangyuan District 1 actively followed up the progress of the project and supervised the construction safety of the construction site to avoid safety accidents. Through the joint efforts of the community neighborhood committee and the property, the three charging carports have all returned to normal.
It warms people's hearts without shirking.
Actively act as a solution to people's worries.
Recently, Mr. Lang, a resident, has received a lot of harassment every day, and the customer service staff who called ** claimed to be a staff member of a pension service center and invited Mr. Lang to visit the institution. In the days that followed, the harassment was continuous, affecting Mr. Lang's normal life.
Mr. Lang reported the relevant issues to the Changping District Civil Affairs Bureau. After receiving the appeal, the District Civil Affairs Bureau attached great importance to it, and the personnel in charge of the pension work immediately contacted the headquarters of the group and asked it to deal with it. After investigation, the source of this problem appeared in the life insurance sales department, and due to the illegal operation of the insurance salesman, it caused "harassment" of Mr. Lang. Eventually, under the coordination of the District Civil Affairs Bureau, the person in charge of the life insurance company met with Mr. Lang at the District Civil Affairs Bureau, and the person in charge expressed his apologies to Mr. Lang.
Street lamps send warmth.
Love lights up the cold and snowy road.
Recently, Ms. Tan, a resident, sent a pennant printed with "Sincerely do things for the people, devote yourself to solving worries for the people" to the Chengbei Street Citizen Appeal Disposal Center.
The Xinkui apartment community in Chengbei Street is an old community, with lagging infrastructure, and there are problems such as a small number of street lights and old equipment. Whenever night falls, it is pitch black in the community, which brings great trouble to the safe travel of residents, and there are also certain safety hazards.
In order to let the street lamps re-illuminate the Xinkui apartment community, the Jingkeyuan East District community reported the situation to the street in a timely manner, and systematically carried out field investigation and statistical analysis, conducted a comprehensive and detailed survey of the street lamp installation demands in the community, and formulated relevant installation plans at the same time. At the beginning of December, through the unremitting efforts of street and community staff, seven street lights were installed on the main road of the community, which will be lit up every night, and everyone praised the change brought about by this initiative.
Beijing Changping WeChat***