There may be several reasons why a 12306 refund has not been received:
1.Refund under review:After the refund application is submitted, 12306 will review the refund, and the refund will be credited to the account in time after the review is passed. If you are in the process of reviewing, please be patient.
2.Refund account information is incorrect:Please check whether your refund account information is correct, such as bank account number, name, bank account, etc. If you find an error, please contact 12306 customer service to correct it.
3.Bank processing speed:The speed at which refunds arrive is affected by the speed of bank processing. In general, refunds will arrive within 2-3 business days. If it has not been received for a long time, please contact your bank to find out why.
4.System Failure:Due to a 12306 system failure, refunds may be delayed. In this case, keep an eye on the status of your refund and wait patiently for the system to return to normal.
5.Special Cases:In some special circumstances, such as holidays, railway department adjustments, etc., the receipt of refunds may be affected.
If your refund has not been received for a long time, it is recommended that you call 12306 customer service** for consultation, or check the refund progress on 12306 official**. At the same time, please take care to protect your personal information and avoid leakage.