If you have forgotten the password of your iPhone and need to unlock your phone, you can only reset it through iCloud and iTunes. When performing iCloud to erase iPhone password, there are some conditions that need to be met, such as the device has turned on the Find My iPhone feature and has been logged in to the Apple ID.
Here's how to reset your password through iCloud and iTunes.
Method one: Erase iPhone passcode with iCloud
1.First of all, make sure that the Find My iPhone feature has been turned on on your phone.
2.Visit the official website of iCloud, if you don't know the address, you can search for it, and sign in with your Apple ID.
3.Select "All Devices" and then select the iPhone that forgot the passcode.
4.Tap "Erase iPhone" to erase the data and passcode on your device.
5.When the erase is complete, you can reset the lock screen passcode in Settings.
It should be noted that erasing your iPhone with iCloud will erase all data and settings inside your phone, so be sure to back up your important data and files before doing it. Meanwhile, if your Apple ID has two-factor authentication turned on, you need to provide additional security verification to erase your iPhone with iCloud.
Method 2: Use iTunes to reset iPhone password
1.Connect your phone to your computer, make sure you have iTunes installed and the software open.
2.Press and hold the phone's power button to force the phone to shut down.
3.Press and hold the volume down key and the power key until you see the recovery mode, then release the keys.
4.In recovery mode, select the "Restore iPhone" option.
5.iTunes will prompt you that you need to restore and update your iPhone with iTunes.
6.Click on the "Recover" button and wait for the recovery process to complete.
7.When the restore is complete, your iPhone will be reset to factory settings, and you need to reset your Apple ID and password.
Please note that do not disconnect your phone from your computer during operation, otherwise it may cause operation failure or data loss. In addition, if your phone has the Find My iPhone feature turned on, you need to turn it off before you can restore it.
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