Lazada is one of the largest e-commerce platforms in Southeast Asia, while Alipay is the largest third-party payment platform in China. In recent years, Lazada has started accepting Alipay as a payment method. Along with this comes some common questions and queries. In this article, we will answer some common questions about Lazada's use of Alipay to receive money, and we hope it can help you.
Q1: How does Lazada accept Alipay payments?
A1: If you choose to pay with Alipay when shopping in Lazada, you only need to select Alipay as the payment method at the checkout page. After confirming your order, you will be redirected to Alipay's page to complete the payment.
Q2: Can I pay with Alipay on Lazada?
A2: Currently, Lazada has started accepting Alipay as a payment method. As long as you choose Alipay payment at checkout, you can use Alipay to pay on Lazada.
Q3: Can I use Alipay on Lazada with other currencies?
A3: Lazada accepts multiple currencies, including RMB, USD, SGD, etc. When you pay with Alipay, the system will automatically convert according to your currency settings.
Q4: My order has been paid, but Lazada shows that the payment failed, what should I do?
A4: If your order has been paid, but Lazada shows that the payment failed, it is recommended that you check the payment record of your Alipay account first. If Alipay shows that the payment has been successful, please contact Lazada customer service for help.
Q5: Can I use Alipay installments to shop on Lazada?
A5: Currently, Lazada does not support installment payment with Alipay. You can choose other payment methods to make your purchase.