There are 106 grams of desiccant in 250 grams of dried jackfruit
The desiccant can be picked up by the magnet, and the consumer is secretly "slaughtered".
A few days ago, Mr. Wang, a citizen, bought two kinds of food on the Pinduoduo e-commerce platform, and the desiccant of these two foods made Mr. Wang feel that he was secretly "slaughtered" by the merchant.
Citizens encounter the "pain of desiccant" in online shopping
Mr. Wang often shops on the Pinduoduo platform. One of these two foods is the "500 grams of dried jackfruit from Vietnam's specialty" bought from a company called "Pingtou Go's Specialty", which is two packs of plastic bags. After receiving the goods, Mr. Wang weighed that the bag was enough for 500 grams. But after eating it, I found a packet of desiccant. This pack of desiccant is much larger and heavier than food desiccants seen before. Mr. Wang felt that the heavy feeling was like sand, so he opened the package and poured out some desiccant, which was black like iron filings. Mr. Wang found a magnet, and sure enough, the desiccant was ***. Mr. Wang weighed 250 grams of dried jackfruit with desiccant, but 106 grams of desiccant. Mr. Wang was very angry: two-fifths of the money spent was spent on desiccant that could not be eaten!
The black desiccant poured out looks like iron filings.
Mr. Wang also purchased 500 grams of Hongxiangfei raisins from a "Legend of Xinjiang Western Regions"**, which is labeled as "net content" and also has a package of 50 grams of desiccant, which can also be magneted***
The reporter saw on Pinduoduo that the ** involved desiccant is not an individual, in some ** comment areas, some people are complaining about too much desiccant, and those who are ready to buy ask if they have bought "is there a big bag of desiccant". There are also ** that state "no desiccant" on the web page. The reporter found the "Pingtou Gothie" store and found that the store was not open, marked "The store is uploading goods".
Standardization experts elaborate on the "net content".
What is a desiccant?According to the national standard GB T 41897-2022 Quality Requirements for Food Desiccants, desiccant is "a product that can absorb moisture through physical and chemical reactions, reduce the humidity in the corresponding sealed package to a certain extent, and maintain it for a certain time." According to the main raw materials, food desiccant is divided into five types: silica gel, mineral, quicklime, fiber (i.e., natural plant fiber), and polymer (i.e., highly absorbent resin).
So, can you use desiccant to fill the weight?The reporter interviewed Li Xiao, director of the Standard Archives of Qingdao Institute of Standardization, on the 19th. According to Director Li, according to the "Rules for the Measurement and Inspection of the Net Content of Quantitatively Packaged Commodities", "net content" refers to "the amount of goods contained in the packaging container and other packaging materials after the removal of packaging containers and other packaging materials." Regardless of the packaging material of the product, or any other material that is packaged with the product, it shall not be counted as net content. Taking instant noodles as an example, the seasoning packets and forks in instant noodles are not counted as net content. Director Li further said that Article 5 of the Measures for the Supervision and Administration of the Measurement of Quantitatively Packaged Commodities clearly requires that producers and sellers of quantitatively packaged commodities should correctly and clearly mark the net content of quantitatively packaged commodities in a conspicuous position on their commodity packaging.
The desiccant in dried jackfruit weighs 106 grams.
The lawyer believes that consumer fraud is suspected
What do you think of this behavior of filling the weight with desiccant?On the 20th, Zhao Hong, a lawyer from Beijing Yingke (Qingdao) Law Firm, said in an interview with reporters that Article 4 of the "Consumer Rights and Interests Protection of the People's Republic of China" stipulates that "operators and consumers shall follow the principles of voluntariness, equality, fairness, honesty and credibility in their transactions." When Mr. Wang, a citizen, purchased the goods, he marked "500 grams of dried jackfruit, a specialty of Vietnam", "net content", etc., but the actual weight included a large amount of desiccant weight, which violated the principle of good faith. According to Article 55 of the "People's Republic of China Consumer Rights and Interests Protection**", "if a business operator commits fraud in providing goods or services, it shall, at the request of the consumer, increase the compensation for the losses suffered, and the amount of the increased compensation shall be three times the price of the goods purchased by the consumer or the cost of receiving the service;Where the amount of increased compensation is less than 500 RMB, it is 500 RMB. "If consumers, including Mr. Wang, encounter the behavior of filling the weight of desiccant, they can retain relevant evidence to claim compensation liability from the merchant, and they can report to the e-commerce platform, the market supervision department where the merchant is located, and the consumer rights protection department.
Lawyer Zhao also said that the behavior of stealing customers with desiccant has repeatedly appeared in the world, which should attract the attention of market supervision departments, consumer rights protection departments and e-commerce platforms, take effective measures to strengthen supervision and management, punish illegal operators, and completely eliminate the "pain of desiccant" encountered by consumers when shopping online as soon as possible. (Guanhai News, Qingdao Evening News, Pocket Qingdao Reporter, Lei Lin).