Friends who are familiar with the Internet of Things card know that the sales channels of the Internet of Things card are relatively scattered, and the three major operators (Mobile, Unicom, and Telecom) only issue Internet of Things cards in batches, which means that only large enterprise customers or ** merchants can be eligible to apply for the Internet of Things card from the operator.
Most of the IoT cards on the market are sold by merchants and platforms. What's more special is that the IoT card is not like the mobile phone card, and the IoT card does not have a unified after-sales service. If there are various problems in the use of the Internet of Things card, you can only go to the platform or business that sells your card, and find other businessmen who will not take care of it at all, some friends said, then go directly to the operator platform to complain, you must know that the operator platform has so many problems to deal with every day, and you have to check which business sold it to you, and when everything is found, the daylily is cold.
Therefore, when buying an IoT card, you must choose a first-class business or platform with after-sales service, so how to choose?It's not that people and sellers say that they ensure that you are 100% relieved after sale, in fact, you still have to cultivate a pair of fiery eyes by yourself. In fact, the Internet of Things card is in use, and this situation should be good for individual users, and the problem will not be too big. However, this is very fatal for many enterprise users, once the IoT card is shut down, it will directly affect the experience of the end user, the device will be disconnected in a short period of time will affect the customer experience, and the customer will lose trust in the company and affect the business.
All sellers should provide after-sales service, because the Internet of Things card is not 100% stable during use, and there will be some special circumstances, such as traffic renewal, traffic change**, shutdown number, etc., at this time, it is necessary to deal with after-sales. At present, there are many businesses in the IoT card market, at least hundreds of thousands, large and small IoT card merchants, and the after-sales service is not related to each other, if you cooperate with the merchant can not be contacted, the after-sales problem can basically not be solved, because other merchants will not waste time to help you deal with it.
In order to avoid damage to the interests of consumers, we must pay attention to several issues when selecting sellers, one of which is whether the seller's strength is strong;Second, the seller has been established for a certain number of years, that is, the more stable the enterprise we say, the more it can stand the test of time;It is best to get feedback from real users, and if you can get the evaluation of real users, I believe that the platform must be safe and stable.