Dear Hot Users:
According to the latest meteorological **, the cold wave weather on the 14th will affect our city, the cold wave temperature drop is the largest 16, the lowest temperature is expected to be -11, lasting more than 12 days, accompanied by a wide range of rain and snow weather, bringing a great test to the heating supply. During this period, the temperature may be continuously lower than the design temperature of the heating system, and the walls of residential buildings will be "frozen", and the thermal insulation performance will drop sharply. This situation is more obvious in some "edge, corner, top and bottom" users who have not done external wall insulation and low heat consumption in the community, especially the houses with poor door and window sealing.
In response to the severe cold weather, Huaneng Rizhao Heating has taken active measures to strengthen the operation and scheduling of heating supply, and carried out the work of "petitioners asking for warmth", taking multiple measures to improve the heating effect, and making every effort to do a good job in heating guarantee. During this period, it is also recommended that you cooperate with the following work to resist the cold snap with us:
1.If there is a leakage phenomenon in the public parts of the corridor and indoor heating facilities, please contact our company or the property unit in time.
2.If the indoor heating facilities are not hot, and the conventional treatment such as exhaust is unsuccessful, please contact the maintenance personnel in the area in time or call our company's heating service**96789. Do not release water, so as not to affect the safety of the heating system or even cause the system to stop and affect the heating, resulting in unfavorable phenomena such as freezing and cracking of pipelines or large-scale heat outages.
3.Radiator users should temporarily remove the radiator decorative cover, floor heating users put away carpets and other coverings to improve heat dissipation efficiency.
4.When the outdoor temperature is lower than the minimum design temperature of the city's heating system, the indoor heating facilities can not effectively supplement the heat dissipation of the building, please close the doors and windows of the indoor and corridor units in time (if the sealing is poor, consider using self-adhesive tape to temporarily close the gap of the leaky window) to reduce indoor heat loss and prevent the pipe from freezing and cracking.
5.If the surrounding neighbors open the windows due to house decoration, it will seriously affect the normal room temperature, or even freeze and crack the pipes, please contact the neighbors or report to the property in time.
If you have any heating-related questions, please contact the service personnel of the district heating direct pipe or call Huaneng Rizhao Heating ***customer service**96789 for feedback.
Thank you for your support and understanding!
Huaneng Rizhao Thermal Power***
December 12, 2023.
Huaneng Rizhao Thermal Power***