Earthquake relief in action! Multi bank to ensure that financial services are uninterrupted .

Mondo Social Updated on 2024-01-30

Beijing Business Daily (Reporter Song Yitong) At 23:59 on December 18, 6Level 2**, Gansu, Qinghai has a strong sense of **. On December 20, a reporter from Beijing Business Daily combed and found that many banks have launched emergency financial service processes to ensure that financial services are "uninterrupted".

In order to ensure the uninterrupted financial services in the disaster area, ICBC dispatched financial security vehicles to Jishishan County, Linxia, to provide urgent financial service guarantees. In response to the possible increase in demand for financial services in Linxia Prefecture, ICBC has opened a green channel for emergency rescue and disaster relief in all business outlets under the jurisdiction of Linxia Prefecture to provide financial services in a timely manner. ICBC continues to provide round-the-clock services through various online channels such as mobile banking and online banking. In response to the actions of relevant units to support earthquake relief and the emergency fund needs of enterprises, ICBC took the initiative to communicate with each other, handled urgent matters and special matters, optimized the approval process, and sought the fastest time to comprehensively strengthen the financial service guarantee work such as fund allocation, settlement and clearing, and loan approval and issuance.

ABC quickly launched the emergency financial service process, and adopted such methods as dispatching mobile financial service vehicles and opening up green channels for financial services to ensure the timely supply of emergency funds and do a good job in providing financial services in disaster areas. At the same time, we will make every effort to ensure the personal safety of employees and prevent secondary risks. At present, the business office of the Agricultural Bank of China Gansu Jishishan County Branch is operating normally, with sufficient cash reserves, and has opened a green service channel to fully guarantee the demand for disaster relief funds and give priority to the remittance and transfer of disaster relief funds. Agricultural Bank of China Qinghai Branch has opened a green channel for financial services, done a good job in emergency response in an all-round way, and effectively guaranteed the capital needs of the disaster area.

* After the incident, CCB quickly activated the emergency plan, opened up a green channel, provided financial emergency services, and made every effort to ensure the continuous provision of financial services in the disaster area. CCB Gansu Branch held a special meeting to quickly arrange emergency disaster response, provide emergency support for key customers such as the military and police, and handle emergency withdrawals in a timely manner. Carry out condolences to key customers, take the initiative to understand the production and operation conditions and difficulties of customers in disaster areas, and provide targeted financial services. Qinghai Branch of China Construction Bank took the initiative to connect with the first-class units in the disaster-stricken areas and military and police customers at the first time, activated the financial mobile service vehicle, and prepared for emergency financial services.

In order to ensure the financial services of the masses, the Linxia Prefecture Branch of the Postal Savings Bank of China has arranged special personnel to be on duty in the Jishishan County Branch, opened up a green channel, ensured the normal operation of the six self-service machines in the county outlets, and did a good job in customer communication and explanation; The second is to immediately open a green channel for cash deposit and withdrawal to provide financial services that are urgently needed by the people; The third is to set up earthquake relief service windows in all outlets under its jurisdiction to provide convenient financial services such as emergency loss reporting, password reset, and cash withdrawal for the people in the disaster area, so as to ensure the uninterrupted basic financial services in the disaster area; Fourth, we will quickly set up a special working class to connect with local disaster-stricken customers in a timely manner, provide services such as loan extension and renewal of loans without principal repayment for customers who are temporarily in difficulty due to the disaster, adhere to the principle of "urgent matters and special matters", establish a rapid response and green channel mechanism, organize an inclusive financial service team offline, timely meet the post-disaster financial needs of customers within the jurisdiction, and use mobile banking, WeChat banking and other channels online to provide financial services in a timely manner.

The Jishishan Branch of the Bank of Gansu ensured the normal operation after the earthquake and ensured the continuous filing of financial security services. At the same time, we will do a good job in customer service of outlets, effectively meet the needs of various financial services, focus on meeting the needs of the masses for cash exchange services, and ensure sufficient cash**; We will open a green channel for financial services for earthquake relief, give priority to accepting the financial service needs of post-disaster projects, and make every effort to ensure that relevant funds such as financial emergency appropriations and public donations are in place in a timely manner, and increase financial guarantees; We will fully cooperate with the earthquake relief work and take the initiative to help the people in the disaster areas solve their difficulties. It is reported that up to now, the 11 business outlets under the jurisdiction of the Linxia Branch of the Bank of Gansu are operating normally, and the system is operating normally.

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