In 2023, BSH will make steady progress and look forward to 2024, which marks the 30th anniversary of BSH's presence in China. BSH will continue to work with all partners to shape a more stable and upward vision of the industry, and write a sustainable future with innovation.
In 2023, as one of the world's leading leaders in the home appliance industry, BSH empowers customer success and consumer satisfaction with innovation and sustainability.
BSH relies on its own R&D capabilities to increase local innovation and deliver high-quality products and services to the market by accelerating the speed at which innovative products can enter the market. At the same time, it also continues to stimulate the market potential of emerging categories and build more embedded, intelligent and high-quality home solutions for consumers.
Among them, refrigeration and cleaning products will usher in a number of cutting-edge new products in 2023. For example, BSH's Siemens Smart eNose Multi-Door Refrigerator is equipped with ENOSE Preservation Technology, which monitors the internal status of the refrigerator 24 hours a day, automatically releases superoxide, and achieves a sterilization rate of 999%, the deodorization rate is more than 90%, and the product won the "Product Innovation Achievement" award in the 19th China Household Appliance Innovation Achievement Award Ceremony.
During the "2023 China Refrigerator Industry Summit Forum", Bosch Home Appliances and Siemens Home Appliances won six awards covering brands and products, and received high recognition from the industry and consumers. In the laundry category, BSH also won six awards at the "2023 China Home Laundry & Drying Summit", demonstrating BSH's insight into the laundry and care market and its innovative strength in laundry and drying technology. For example, the new Bosch 8 Series Clean-Dryer is equipped with the new dual-dimensional CleanTM technology, which can easily wash stubborn stains without pretreatment, making it greener and more energy-saving on the basis of meeting the needs of household cleaning.
In the emerging category, BSH was the first to introduce dishwashers to China in 2002, and since then it has always maintained a leading edge in technology to promote the better development of the industry. High-end dishwasher products equipped with this technology have become the industry's leading manufacturers that can dry the inner cavity and plastic tableware, and achieve 96-hour energy-saving and antibacterial storage.
It is worth mentioning that after 2021, BSH's Siemens dishwashers once again ranked first in the "2022 China Dishwasher Omni-channel Sales Statistical Ranking", and the products have significant transaction volume on multiple e-commerce platforms. In addition, BSH's Siemens dishwashers, as the "pioneer of understove installation standards", further solve the problem of installation space by standardizing the combined installation specifications of built-in appliances and cooktops. While dispelling consumers' concerns about buying and replacing their phones, BSH also improved the consensus on the dimensional consistency of embedded kitchen appliances and actively promoted the standardization of China's dishwasher market.
With its outstanding service and intimate protection, BSH has been awarded the "2022 Forbes China Top 100 Customer Service Enterprises" award for its innovative service models, including the "Ultimate Cleaning and Care Service" for Chinese consumers.
In the past year, BSH has also actively participated in large-scale exhibitions and industry forums to continuously promote exchanges and communication between industries and jointly cultivate a good industry ecology. BSH has been participating in AWE for many years and is committed to accelerating the pace of "consumer-oriented" innovation. At the 6th CIIE held in November, it once again depicted a happy home life full of innovative experience and modern aesthetics for consumers, and was committed to working with customers and partners to achieve a win-win situation.