How to cancel Douyin monthly payment

Mondo Technology Updated on 2024-01-28

Douyin Monthly Pay is a payment feature in the Douyin platform that allows users to make purchases within the Douyin app. The steps to cancel your Douyin monthly payment membership are as follows:

Open the Douyin app and enter the "Personal Center".

Click on the avatar icon in the upper left corner to enter the "Settings" page.

In the Settings page, go to Wallet & Earnings.

Click "Member Center" to enter the "My Members" page.

On the "My Membership" page, find the type of membership you want to cancel and click the "Cancel Subscription" button.

On the "Cancel Membership" screen, confirm the cancellation of membership, and then click "OK".

Before canceling your Douyin monthly payment membership, you need to pay attention to the following:

Cancellation of Douyin monthly payment membership will not be refunded, and the membership will stop after cancellation, but you can still enjoy membership privileges until the end of the current cycle.

Canceling the service during the period will cause auto-renewal to cease, so you must cancel your subscription before the end of the current period to avoid future renewals.

Some Douyin monthly members may have special policies, and the cancellation steps may be slightly different, please check the relevant instructions on Douyin carefully.

In addition to the above steps, you can also cancel your Douyin monthly payment membership through the following methods:

Contact Douyin customer service. If you encounter any problems, you can contact Douyin customer service directly. In the "Personal Center" page, click the "Customer Service" icon at the bottom to enter the customer service page. Here, you can chat with customer service and get detailed instructions on how to unsubscribe.

Cancel your subscription on the payment platform. If you subscribed to Douyin monthly payment membership through a payment platform, you can go to the "Subscription Service" page in the payment platform (such as Alipay or WeChat), find the Douyin service, and click "Cancel Subscription".

After canceling your Douyin monthly membership, you will no longer enjoy the membership privileges until the end of the current period. If you want to use Douyin Monthly Membership again, you will need to resubscribe.

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