In an increasingly complex market environment, it is particularly important to protect the rights and interests of financial consumers, improve the public's financial literacy, and strengthen financial literacy publicity and education. In response to the call of the Chongqing Supervision Bureau of the State Administration of Financial Supervision and Administration, China Property & Casualty Chongqing Branch carried out a series of centralized publicity and education activities. These activities aim to enhance the public's awareness of risk prevention, the use of formal financial services, and create a harmonious, healthy and high-quality financial environment.
On September 26, 2023, which coincided with the market day in Longxing Town, Tongnan District, employees of China Property & Casualty Chongqing Branch Tongnan Branch took this opportunity to carry out a concentrated publicity campaign on the protection of the rights and interests of financial consumers. At the event, they displayed banners and roll-up banners with the slogan of the event, which was "Gathering Financial Power to Create a Better Life". At the same time, they also distributed leaflets to the masses on insurance consumption knowledge, prevention of illegal fundraising, anti-telecom network fraud and anti-money laundering.
The employees actively answered all kinds of questions from the masses, explained the relevant financial knowledge in detail, and publicized the risk tips and warnings of insurance judicial cases. They also stressed the importance of combating money laundering and curbing crime, and elaborated on the eight fundamental rights of financial consumers. These contents not only make consumers more aware of insurance, but also further enhance their risk awareness and self-protection ability.
Through this activity, China Property & Casualty Chongqing Branch Tongnan Branch actively fulfilled its social responsibilities and provided financial consumers with more comprehensive and practical insurance knowledge and services. At the same time, they also took this opportunity to convey the positive energy of the insurance industry to the public, and further enhanced the company's social image and reputation.
In order to better popularize financial literacy, China Property & Casualty Chongqing Branch made full use of the advantages of its business outlets to hang banners, put up posters, display leaflets, and set up an independent normalized financial education area. These mission areas have set up love seats, green channels for the elderly, and service windows for the disabled for key groups to solve the difficulties of customers with special populations.
In the next step, China Property & Casualty Chongqing Branch will continue to carry out financial literacy publicity activities for employees and key groups to enhance the risk prevention awareness and ability of financial consumers. They will carry forward the positive energy of finance and practice the original mission of "serving the country, serving the 'three rurals', serving the people's livelihood, and providing insurance protection for the people wholeheartedly". Adhere to the principle of customer-centricity and doing practical things for the masses, guide consumers to use financial services correctly and enhance consumers' awareness and ability to protect their rights in accordance with the law. They will continue to build a warm insurance service brand and provide more high-quality and convenient financial services for the people.
Disclaimer] The content of the article is for research and study purposes only, and does not constitute any investment advice, and the product information involved is for reference only.