From December 29, 2023 to January 2, 2024, for a period of 5 days, the national railway is expected to send 63 million passengers, and December 30 is the peak of passenger flow, and it is expected to send 15 million passengers.
During the New Year's Day holiday, the demand for passenger travel and the supply of key materials is strong, and the railway department conscientiously implements the deployment requirements for the relevant work during the New Year's Day and Spring Festival in 2024, carefully organizes the transportation of the New Year's Day holiday, scientifically arranges passenger transportation and freight supply, actively improves the quality of service, strives to meet the holiday travel needs of passengers, ensures the transportation of key materials for the national economy and people's livelihood, and provides transportation guarantee for the people to spend a happy and peaceful festival.
The first is to increase the supply of passenger transport capacity. Make full use of the capacity of newly opened high-speed rail lines and stations in the near future, coordinate the capacity resources of high-speed rail and general speed, and implement the peak line operation map of the national railway, and arrange an average of 10,680 passenger trains per day. According to the data of 12306 passenger ticket pre-sale and standby ticket purchase, in some popular areas, routes and time periods, measures such as adding temporary passenger trains, reconnecting EMUs, and adding vehicles to ordinary speed buses will be taken to increase the capacity in a timely manner, and strengthen the capacity reserve in major railway hubs to meet the holiday travel needs of passengers to the greatest extent.
The second is to improve the travel experience of passengers. Intensify the guarantee of basic services such as heating, water supply, and catering, dynamically increase the security check and ticket inspection channels in and out of the station according to the passenger flow, and increase the guiding force in key places such as platforms and waiting rooms. Make good use of the railway 12306 network ordering, first-class shop selection, transfer, information services and other functions, do a good job in serving the elderly, children, sick, disabled and pregnant key passengers, strengthen online reservation management, improve offline response efficiency, and provide green channels and caring services. Strengthen the connection with buses, subways, taxis and other modes of transportation to make passenger travel more convenient and efficient.
The third is to ensure the transportation of key materials. Give full play to the advantages of centralized and unified dispatching and command of railways across the country, and make every effort to ensure the transportation of key materials for the national economy and people's livelihood, such as coal, grain, and festival items. In view of the low temperature and cold wave weather in local areas, we will thoroughly implement the spirit of the first meeting this winter and next spring, increase the supply and transportation of coal for power generation and heating, and ensure that the number of coal storage days in the national railway direct power supply plant is stable at more than 20 days, and make overall plans to ensure the supply of small and medium-sized power generation and heating enterprises, so as to provide strong support for the people's safe and warm winter. We will do a good job in opening the China-Europe trains, the new western land-sea corridor trains, and the international freight trains of the China-Laos Railway to ensure the stability and smoothness of the international industrial chain.
Fourth, ensure the safe and smooth flow of railways. Actively prevent and respond to low-temperature, rain, snow and freezing disasters, strengthen on-duty duty, release early warning information in a timely manner, take preventive measures in advance, and actively avoid risks. Strengthen the inspection and maintenance of key equipment and facilities such as railway catenary, turnouts, and EMUs to ensure the safe and smooth flow of railway arteries. Reserve diesel locomotives and rescue personnel on major railway lines and hubs to ensure emergency preparedness.
The railway department reminds the majority of passengers that the specific situation and service information of the train during the New Year's Day holiday can be queried at the railway 12306**During the festival, the railway passenger flow increases, please arrange the itinerary reasonably, carry your belongings according to the regulations, reserve enough time to enter the station to take the train, strengthen your own health protection during the journey, achieve civilized travel, and jointly create a good travel environment.
Author: Editor: Shi Wei Responsible Editor: Qian Yichen.
*: China Railway WeChat official account.