Continue to promote the development of online mediation in China

Mondo Finance Updated on 2024-01-29

Review:

Make full use of the advantages of artificial intelligence, big data and other technologies, comprehensively promote the construction of a "standardized, intensive, intelligent, and socialized" diversified financial dispute resolution system, create a diversified financial dispute resolution platform, and achieve efficient dispute resolution.

**Mediation: The perfect integration of information technology and dispute resolution

As an organic integration of information technology and the construction of diversified dispute resolution mechanisms, mediation provides a new impetus for promoting the modernization of the national governance system and governance capacity, which not only reduces the cost of dispute resolution, but also provides a more fair protection of the rights and interests of the parties.

"Internet+" thinking: leading the new trend of dispute resolution

Continuing to promote the development of first-class mediation is in line with the development trend of using "Internet +" thinking to enhance the digitalization of diversified resolution of conflicts and disputes. The rapid development of modern information technologies such as artificial intelligence, big data, cloud computing, and blockchain objectively requires the organic integration of modern dispute resolution and modern information technology. By breaking through the information barriers of levels, regions and departments, mediation realizes full-time, cross-regional, and full-process dispute resolution services, and meets the people's yearning and needs for more efficient, convenient, information-based, and intelligent dispute resolution services.

Post-epidemic era: the historical inevitability of strengthening the "level-emergency transition" mechanism

In the post-pandemic era, global governance is facing new challenges. Continuing to promote the development of mediation is a historical necessity to strengthen the construction of the "level-emergency conversion" mechanism. The pandemic has put the level of information disclosure, assistance and cooperation, precise prevention and control strategies, and effective response capabilities to the test. In order to further improve the level of global governance, it is necessary to further promote the upgrading and innovative development of mediation from the perspective of the modernization of the national governance system and governance capacity.

Litigation source governance: the objective requirements of the "Fengqiao experience" in the new era

Continuing to promote the development of first-class mediation is also an objective requirement for adhering to and developing the "Fengqiao experience" in the new era to strengthen the governance of litigation sources. After nearly half a century of changes and tests, the "Fengqiao Experience" has been continuously enriched and developed, and has become a successful experience in China's grassroots social governance. As an emerging thing that actively adapts to the new situation and new challenges brought about by the development of information technology in the new era and rapid social changes, mediation can give full play to the advantages of efficient and convenient dispute resolution of mediation, encourage parties to choose non-litigation procedures to resolve disputes, properly and efficiently resolve conflicts and disputes on the spot, improve the social identity of non-litigation dispute resolution methods, realize the goal of "putting the non-litigation dispute resolution mechanism in the forefront", and comprehensively improve the quality and efficiency of the diversified dispute resolution mechanism.

Standardization construction: the practical need to enhance the credibility of mediation

At present, there are great differences in the way mediation information is presented and the business process of courts in different regions. The confusion of practice standards has brought about the consequences of difficult accessibility and poor credibility, and these shortcomings have seriously restricted the full play of the mediation role. Therefore, to continue to promote the development of mediation, we also need to pay attention to the standardization of mediation. Establish and improve the system.

1. Scientific and reasonable mediation norms are an inevitable choice to adapt to the development of the times. At the same time, localized design based on China's actual situation is also a realistic need to enhance the credibility of mediation.

Guangzhou Jinke leads: practical exploration of creating an efficient mediation platform

Guangzhou Jinke has always been at the forefront, making full use of artificial intelligence, big data and other technological advantages to comprehensively promote the construction of a "standardized, intensive, intelligent and socialized" diversified financial dispute resolution system, and create a diversified financial dispute resolution platform to achieve efficient dispute resolution. Through standardized process design and intelligent mediation system, Guangzhou Jinke has successfully improved the efficiency and credibility of mediation, and this practical exploration will provide useful reference and inspiration for the continuous promotion of the development of mediation.

The content of this article is original, **please indicate** in "Guangzhou Financial Technology***

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