Dazhong reporter Li Yongchao, Gao Zhiwen, Sun Yingna, Texas report.
It's another year of heating season, and for the heating people, it's the most tense four months of the year. At the heating station on the north side of Guixin's home, Wang Youwei, director of the south area of the Dezhou Thermal Development Department, just hung up, picked up tools, and prepared to go to residents' homes to overhaul the heating pipes.
Wang Youwei is 34 years old this year, more than 1.8 meters tall, wearing a red hard hat, wearing work clothes, and carrying a canvas bag full of maintenance tools. In 2014, Wang Youwei entered the Municipal Heating Company and has been working in the front line for nearly 10 years.
Wang Youwei is responsible for the total heating area of 2.2 million square meters, with 54 heating stations and 84 units, and the task volume is large. Every heating season, Wang Youwei's name in front of users has become "heating housekeeper", and he and his colleagues tense their nerves 24 hours a day, just to send winter warmth to residents' homes.
Compared with previous years, this year's heating is earlier, and Wang Youwei's biggest feeling is that the pace of work is more intense. Since the official heating on November 10, he and his colleagues have been working almost 24 hours a day, day and night to deal with the situation at the user's home. "At the busiest time, each "heating housekeeper" has to deal with more than 100 calls a day**, as of the 17th, Wang Youwei is responsible for the Shinan area has solved five or six thousand heating problems.
"On call" seems to be the norm for every "heating housekeeper", even during the Spring Festival holiday. "The Chinese New Year's Eve of 2018 was on duty. At half past one in the middle of the night, I received a ** from the user Uncle Zhang, who said that his family lived in a bungalow, the outdoor heating pipe burst, and the backyard had begun to have stagnant water. Recalling the bits and pieces of the work process, the Spring Festival of 2018 is particularly special for Wang Youwei.
Due to the urgency of the situation, after putting down the **, Wang Youwei did not dare to delay for a moment, grabbed the work clothes on the side and strode out of the duty room. He drove to Uncle Zhang's house and found that there was already half a meter of water in the well of the heating pipe, and a large amount of water was still gushing out of the burst pipe. Uncle Zhang told Wang Youwei that the family was just about to go to bed when they heard a "bang" in the yard, came out to check and found that the heating pipe had burst, and the family looked at the hot water gushing out and didn't know what to do, and in desperation tried to call the heating company **, I thought that the ** of the Chinese New Year's Eve would be unanswered, but I didn't expect that there were staff on duty who could help them solve the problem.
Wang Youwei did not hesitate at all, and before he had time to take off his coat, he went down to the well of the heating pipeline, closed the valve of the heating pipe, and stopped the water that kept gushing out. After a careful inspection, Wang Youwei found that this was due to the fact that the pipes had been used for too long and some of the pipes lacked maintenance, resulting in rust and breakage. In order to restore the heating in Uncle Zhang's home as soon as possible, Wang Youwei repaired the heating pipes overnight. After more than two hours of hard work, at about 4 a.m. that day, Wang Youwei completed the repair of the heating pipe, at this time he was soaking wet, and his clothes were covered with sewage and mud. In Wang Youwei's words: "This is the normal state of my work, and my task is to ensure the warmth of the user's home, which is also my biggest wish in my work." ”
Years of operational work experience have made Wang Youwei the backbone of the business, and young colleagues often call him to ask for his opinions when they encounter problems at work. "That's how I grew up from a novice worker. Hang up a colleague's inquiry**, Wang Youwei said with a smile. As a member of the middle school, he actively plays the role of "passing, helping and leading", often guiding young employees in his free time, explaining the use of equipment and skills, so that young employees can familiarize themselves with the business as soon as possible and improve their ability.
During the interval between the interview and shooting, Wang Youwei's ** ringing continued, and after the interview, Wang Youwei did not rest for a moment and threw himself into a new job. Wang Youwei is the epitome of the city's "heating housekeeper", and it is also the epitome of the front-line heating people. They are never absent from every "24-hour maintenance", sticking to the front line of heating day and night, and guarding the people's livelihood temperature in winter with ordinary and simple perseverance.