"The current decoration is similar to opening a blind box, basically relying on luck. Mr. Wang, who lives in Licheng District, Jinan City, talked about his decoration experience. As a "veteran" who has already installed many houses, Mr. Wang bluntly said that buying a house itself is very difficult, but the difficulty more difficult than buying a house is actually decoration.
From beginning to end, I am in a state of worry, worrying about spending more money, worrying about adding more items in the later stage, worrying about the opaque process, worrying about the quality, worrying about after-sales problems, there is nothing that I don't worry about. Mr. Zhu of Weifang also has a similar experience, if he can't meet a good company, every link is like "opening a blind box", and there is a high probability that he will open a "thunder model".
Decoration is really like "opening a blind box"?What are the owners worried about
As we all know, the home decoration construction period is long and the process is complex, and the owner cannot understand all the aspects of the decoration in the short term. Because of this, the owner's worries also followed, the process is not up to standard, the construction is not transparent, the construction period is not guaranteed, the after-sales service is not settled, etc., so that the owners are physically and mentally exhausted, and some owners even summarized the decoration 9 major worries based on their own decoration experience.
Relevant research data also confirms this, and the "2022 Home Improvement Consumer Trend Survey Report" discloses that the most worrying problems of owners in decoration are mainly concentrated in materials and products (485%）；The second is the poor decoration process (212%), unplanned additions (113%), overdue (105%) and poor after-sales maintenance service (7.).7%) also have varying degrees of concern.
In fact, it is not that we are worried, but that these problems will indeed be encountered in the decoration process, especially in some informal companies, there are indeed problems in construction, after-sales and other links. Industry insiders said that modern life is fast-paced and work pressure, although owners have a lot of worries, but often lack the time and energy to mediate with the decoration company, and have to swallow their anger.
Therefore, in the choice of decoration companies, more and more owners pay more attention to worry-free and time-saving. "When the owner decorates, the most desired thing is to choose a reliable decoration company, and the last thing he wants is to 'open a blind box'. Mr. Wang said.
Say goodbye to decoration and dismantling blind boxes, and launch peace of mind services for family and launch
The owner's concern is indeed very sad for the industry, but fortunately, some head decoration companies have begun to adopt a series of measures to reverse the image of decoration in the minds of owners. As for how to change this status quo, industry insiders said that Hejia is currently doing very well in this regard, and standardized and professional one-stop assembly services are becoming the first choice of more and more owners.
As a representative of the industry's reputation, in order to effectively protect the rights and interests of owners, Hejiahe's service quality has been upgraded again this year. In response to the problems that the owners are worried about in the decoration process, Hejiahe has launched a targeted "peace of mind" service, such as the problem of "inaccurate and low-cost customer acquisition" that the owners are worried about, and Hejiahe will calculate the reserve price for the owner before the decoration, and promise zero passive increase at a fixed price.
In response to the owner's concern about the counterfeit and shoddy materials, Hejia signed a fidelity agreement with all materials, and paid ten for one fake. In terms of materials, Hejiahe also signed a strategic cooperation agreement with material suppliers, direct procurement by manufacturers, direct supply at factory prices, not only fidelity, but also more money-saving than the building materials bought by the owners themselves in the building materials market, such as the same brand and model of wooden doors, in Hejia and only need 1 3.
In the construction link that the owner is worried about, we give the owner a veto power. Each of the 126 acceptance nodes has passed the three-level acceptance of the project manager, the deepening designer, and the owner, and the unqualified ones have been smashed and reinstalled. Hejia and the relevant person in charge told the author that in Hejiahe, the deepening designer has been to the construction site more times than the owner, and the purpose is to supervise the owner.
In addition, in response to the 9 major worries about decoration listed by netizens, Hejia and Yiyi have launched a peace of mind service, from signing, material selection, construction, to delivery, and after-sales, involving the whole service process. The purpose is to eliminate decoration concerns for owners and decorate with peace of mind, and help the industry reshape the industry image of "owner-centered".
After seeing the peace of mind service launched by Hejiahe, we had a bottom in our hearts at that time, and felt that this time it would definitely not be a blind box. The decoration results also confirm this, we have a good effect in the family and decoration, especially the construction, the level and attitude of the family and workers are really good, this must be praised. "Mr. Li, the owner of Qingdao, specially recommended Hejiahe to the author.
China's home decoration industry started late, and it is inevitable to move forward by touching the wall. It is foreseeable that with the opening of a series of reassuring services, consumers' worries will also be gradually resolved, and the home and reassurance service is a key step in the home improvement industry to "break the ice" and break through, and it is also a key step to rebuild the image of the industry.