When the keyboard can only type out the letters and not the Chinese characters, it can be due to a number of reasons. To solve this problem, you can try the following methods:
1. Check the input method settings.
First, make sure that the Chinese input method has been installed on your computer or device and has been set as the default input method. In Windows, you can view and change the current input method by clicking the language switch button in the lower right corner of the taskbar. If you're using a mobile device, you can find the Language & Input options in Settings and make sure Chinese Input is enabled.
Second, switch the input method mode.
Some input methods have multiple input modes, such as pinyin, wubi, etc. If you are currently in pinyin mode but can't type kanji, you can try switching to a different mode to test it. There is usually a toggle button or shortcut key on the input method interface to switch between different modes.
3. Check the keyboard layout.
Make sure your keyboard layout is set up correctly. In some cases, the keyboard layout may be incorrectly changed to a non-Chinese layout, resulting in the inability to type Chinese characters. You can check and change the keyboard layout through the keyboard options in the Control Panel or Settings.
Fourth, update the input method software.
If none of the above methods work, it may be because there is a bug in the input method software or it needs to be updated. You can visit the official IME or app store to see if an updated version is available. ** And after installing the latest version, restart your computer or device and try to enter the kanji again.
5. Check the system language settings.
In some cases, the system language settings may affect the normal operation of the input method. Make sure your operating system language settings are correct and support Chinese input. On Windows, you can check and change the system language settings via the Region and Language options in the Control Panel.
6. Restart the device.
If none of the above fixes the issue, try restarting your PC or device. Sometimes a simple reboot can resolve some temporary software glitches or conflicts.
7. Seek technical support.
If the problem persists after the above attempts, further technical support may be required. You can contact the official customer service or technical support team of the input method software, describe your problem to them, and ask for help. They may offer a more professional solution or suggest that you take other steps to resolve the issue.
Summary: When the keyboard can only type letters but cannot type Chinese characters, you can solve the problem by checking the input method settings, switching the input method mode, checking the keyboard layout, updating the input method software, checking the system language settings, restarting the device, and seeking technical support. As you try these methods, be patient and follow the steps to troubleshoot and resolve them one by one.