4.5.3 Device abnormality.
When the operator finds that the equipment is abnormal, he will first check it simply, and notify the department head in time when it cannot be solved. The head of the department informs the mechanic to deal with it. If it takes a long time to repair the machine, the department head will exchange information with the manufacturing department and the sales department and specify countermeasures.
4.5.4 Technical anomalies
The responsible designer is responsible for implementing the handling measures for design errors, and the manufacturing department will solve them first after changing and signing them on the construction drawings of the manufacturing department.
4.5.5. Abnormal quality.
1) Major quality abnormalities refer to quality events in which it is necessary to issue an "Abnormal Report" for serious quality problems, and special follow-up is carried out by department heads and quality inspection personnel.
When the appearance of the process is defective by 10%, an "Abnormal Report" will be issued
When the process performance is 5% poor, an "Abnormal Report" will be issued
When the defective process size reaches 3%, an "Abnormal Report" will be issued
Repeated quality problems in the process for 3 consecutive days will be issued with an "Abnormal Report".
2) In the process of production, when the operator finds that the quality of the product is abnormal, the first time to notify the department head, quality inspectors, quality inspectors to confirm, correct by the quality inspectors to open the "abnormal report", if the quality inspectors and the site supervisor of the abnormal items disagreement, immediately report to the superior supervisor to confirm, is the substantive inspector to continue to open the "abnormal report";
3) After the quality inspector preliminarily analyzes the cause of the abnormality (if necessary, cooperates with the process and technology to analyze the abnormal cause), fill in the "Abnormal Report";
4) After the quality inspection personnel send the "abnormal report" to the head of the department for review, the supervisor will transfer the "abnormal report" to the responsible department head and sign on the "quality abnormal follow-up form", and the relevant personnel will reply within one working day after receiving the contact form
5) After the on-site cause analysis is clear, the head of the relevant responsible department shall formulate corrective measures according to the actual situation of production, and the head of the responsible department shall fill in the corrective measures in the corrective action column of the "Abnormal Report", and the on-site quality inspectors will follow up and verify
6) The head of the responsible department analyzes the substantive causes of the quality abnormality and fills in the corresponding cause analysis column of the "Corrective and Preventive Measures Treatment Sheet".
7) The head of the responsible department shall take preventive measures within 48 hours on the abnormal causes of the "Corrective and Preventive Measures Handling Sheet";
8) The quality inspection supervisor shall follow up and verify and confirm the effect according to the "Abnormal Report Form" and "Corrective and Preventive Measures Treatment Form".
Whether the responsible authority has implemented the improvement measures within the specified time frame;
Whether the responsible authority has completed the improvement measures within the specified time frame;
Whether the relevant personnel of the department actively cooperate with the implementation of improvement measures.
4.5.6 Other abnormalities such as water, electricity, gas, etc.
When such an abnormality occurs, the Emergency Preparedness and Abnormal Response Control Procedures shall be implemented.
5.Prevention of abnormalities.
1) Precautions for planning exceptions:
Review and check the schedule on a regular basis
It is necessary to understand the schedule, predict when the production is more tight, and track it in advance.
2) Preventive measures for material abnormality:
Follow up the order in advance and remind the corresponding purchase.
The procurement department should actively follow up the procurement process of materials and exchange information with the material department in a timely manner.
3) Precautions against technical anomalies:
Improve business expertise and master the basic operation of the corresponding design software;
For orders that you can't judge, send them to the process team to help confirm.
4) Precautions for equipment abnormalities:
Maintain the machine regularly
Standardize machine operation.
5) Preventive measures for abnormal quality:
Improve employee skill familiarity;
Proofreading of the machine before production;
Process control of quality inspection.