Harbin tourism has attracted a lot of attention recently due to a series of negative events. Recently, a tourist posted on the Internet that he and his family participated in a tour called "Quality Tour".Tours, but encountered a series of forced consumption and non-compliance with commitments. Tourists indicated in **,ToursI promised that there would be no extra costs before departure, but when I arrived at the scenic spot, I found that I needed to pay for the entrance fee, and the quality of the food did not match what was advertised. Tourists also complained that three days of the entire trip were on the road, and only one day was actually sightseeing, and the rest of the time was spent by tour guides to sell and trick tourists into buying goods. And when tourists complained to the tour guide after being frozen with a fever and cold in the scenic spot, the tour guide passed the responsibility to the travel agency. This tourist will ***, which quickly sparked heated discussions among netizens.
At the same time, however, a similar incident occurred in Harbin's tourism industry. A man namedGrey dove's Internet celebrities traveled to the snow town, but also encountered forced consumption, and posted the relevant ** on the Internet. However, because he took advantage of othersID cardRegistered, and made malicious clippings on **Grey doveIn the end, he was punished by administrative detention by the local **. This event further exacerbated the volatility of **. Many netizens believe that thoughGrey doveThe act of editing should be punished, but the problem of forced consumption by tour guides is also real, shouldn't it be punished?If you just grasp the people who have the problem and don't solve the root cause of the problem, then who would dare to travel to Harbin?
Faced with this situation, the authority **CNRPublished a comment on the first chapter and criticized the tourism problem in Harbin. CNRsaid that although malicious editing should be punished, the lack of a detailed review process for the content of the report made it difficult for some netizens to accept. In addition,CNRIt was also mentioned that according to the general feedback of netizens, the ** group also has the problem of indiscriminate charges. If one is found, it will be punished, and only by supervising it from the root can it truly reverse the reputation of Harbin tourism.
CNRThe comments struck a chord with netizens, who were all concerned about the problems of Harbin's tourism and hoped that the relevant authorities could strengthen supervision. They believe that Harbin, as a tourist city, should value the experience of tourists and ensure the quality of services. Only in this way will it be possible to salvage its image and attract more tourists to the city.
Under the pressure of **, the Harbin Bureau of Culture and Tourism investigated and dealt with the matter. Soon after, the bureau issued a list of the top 10 travel agencies with the highest number of complaints, and the travel agency ranked fourth, indicating that it was not the first time that they had made compulsory spending on tourists. At present, the Harbin Bureau of Culture and Tourism has not announced the results of its handling of this incident, which has worried many netizens and worried that similar problems will occur. However, it is reassuring to note that law enforcement agencies have stepped in to investigate and hope to be able to give a satisfactory answer to the victims.
Personally, I believe that if we want to reverse the reputation of Harbin's tourism, we must start with supervision. Tourist attractions should strengthen the supervision of travel agencies and tour guides to ensure that they operate in accordance with laws and regulations, and strictly implement relevant commitments. In addition, the relevant authorities should also deal with complaints in a timely and fair manner, and give tourists a fair compensation.
At the same time, tourists should also be vigilant when choosing a travel agency and choose a travel agency with a good reputation and good reputation. In addition, tourists can also share their travel experiences through social media** and travel review platforms to alert other travelers.
In short, only by strengthening supervision and improving service quality can Harbin truly become a respected and loved tourist city. It is hoped that Harbin's tourism industry can take this as a warning, reflect deeply, and actively take measures to improve and provide tourists with a better travel experience.