Guide. In the Action to Promote the High-quality Development of Public Hospitals (2021-2025), it is clearly proposed to "explore the "one-stop" service of hospital logistics, build an intelligent comprehensive logistics management platform, comprehensively improve the refinement and informatization level of logistics management, and reduce the energy consumption expenditure of 10,000 yuan of income. In addition, in the relevant documents such as the hierarchical evaluation of smart management and the guidelines for the informatization function of public hospital operations, clear requirements are also put forward for the specific construction of smart logistics.
At the site of the 2023 International Health IT Summit Forum (IMEDWAY Summit 2023), Zheng Ming, product director of Donghua Medical Technology Co., LtdDonghua Medical is a full-scenario solution for smart logisticsA lecture was given to explain in detail how to build smart logistics under the promotion of the high-quality development policy of public hospitals.
In the context of the high-quality development of public hospitals, the development focus of hospitals has changed from scale expansion to quality and efficiency improvement, and this change is closely related to the operation guarantee of logistics, which makes there is a shortage of high-quality logistics talents, and the logistics management is complicated and complex, facing many new challenges.
In this context, there is an urgent need for a starting point to help logistics management improve and balance the relationship between work quality and efficiency to adapt to such a change. Donghua Medical's HOS logistics management products came into being under such an opportunityGuided by medical treatment, with the goal of further reducing operating costs, improving work efficiency, and improving service quality, we will liberate low-value labor, inherit logistics operation and maintenance experience, and help hospital logistics achieve safer, more coordinated, and more refined management.
The development process of logistics intelligence
In the past 10 years, the intelligent development of hospital logistics in China has gone through three stages:
2014 In 2017, the construction of smart logistics informatization was mainly in the stage of exploring the construction of single-point subsystems
2017 In 2019, with the guidance of policies, the exploration of the direction of logistics management has gradually become clear, and the construction of a one-stop logistics service center has been gradually launched, and the interconnection between single systems has been realized, and at the same time, the connection has been established in terms of efficiency, satisfaction, cost, etc., but the degree of information sharing needs to be improved
Since 2020, various policies have been introduced around the high-quality development of public hospitals, the management direction has been further clarified, and logistics management has also entered a stage of high-quality development.
Donghua Medical is a full-scenario solution for HOS smart logistics
Donghua Medical is a full-scenario solution for HOS smart logistics, supported by policy requirements and guided by medical prescriptions, to build a logistics ubiquitous intelligent IT system of "one center, one-stop, one-number communication, one network office, and integration".
Product Highlights: Logistics service management, business domain business process governance, production factor governance:Realize the expression of more than 130 business processes and more than 730 operations in logistics. At the same time, it realizes the unified management of production factors, the unified management of system users, and the unified login of logistics service workstations.
PDCA closed-loop management of building and power equipment life cycle:Establish an information system for real-time early warning of the operation safety of construction and power equipment, formulate maintenance and inspection plans according to the equipment level, and build in the system to supervise the standardization of maintenance and inspection operations. The multi-dimensional second-level inspection function supervises the standardization of logistics operations.
Refined logistics cost management helps full cost accountingEstablish standard working hours and expenses corresponding to service items by categorizing logistics expenditures, clarify the consumption costs of personnel and items related to the process through process governance, and establish a logistics cost accounting ledger with a finer granularity to help hospitals optimize and control costs.
Human-machine-object integration of intelligent O&MManagement of personnel on the job, licenses and qualifications. Inheritable standardized work instruction templates, and the operation process sequence operation records can be traced. Cooperate with the building management and control system to perceive the operation and safety situation of logistics equipment in real time, trigger work orders according to the rules, and handle abnormal alarm events in a closed-loop manner.
Spatial item behavior twin efficient collaboration:With space twin, data twin and behavior twin as the main goal, relying on BIM technology and virtual reality technology, it provides visual operation and maintenance solutions for users on the management, supervision and execution sides of hospital operation guarantee, including building space management, building equipment, power energy equipment, medical special equipment safety operation early warning and monitoring, building space energy consumption statistical analysis, building equipment sub-item energy consumption statistical analysis and other functions. Realize the standardization, standardization, visualization and refinement of the management requirements of the operation guarantee business in the hospital.
Energy Consumption Analysis and Energy Saving Diagnosis:Establish an energy consumption model that meets the management needs to realize the energy management of the whole life cycle of the whole hospital. Realize the collection and processing of water, electricity, cold and heat, steam, gas and other energy sources, as well as the sub-measurement of energy consumption of key equipment. Supplemented by multi-dimensional energy consumption analysis, comparison ranking and other tools, the refined management of energy consumption is fully realized. It supports expert-level energy efficiency diagnosis function, real-time and aggregated analysis of energy consumption data, provides decision-making data support for energy conservation and emission reduction, and taps energy saving potential.
Logistics service quality management:The logistics support operation data is used as a yardstick to measure the service quality, and the service quality is reflected through the data quality. The data is classified and counted in the latitude of time dimension, service frequency, evaluation information, defect rate, completion degree, etc., and the analysis results are visually displayed in the form of reports and large screens, reflecting the changing trend of logistics support service quality, and assisting managers to gain insight into the key factors affecting the quality of logistics support services and make targeted improvements.
Typical cases
Guang'anmen Hospital, China Academy of Chinese Medical SciencesThe system integrates functions such as meal cards and access control cards to achieve multi-purpose of one card, and the functions of card building, card issuance and recharge all support batch operation, which is convenient, fast and efficient. The catering management system is convenient for employees to recharge and order meals online.
Xi'an Jiaotong University Stomatological HospitalRealize real-time monitoring of the operation status of hospital building facilities and equipment (substation and distribution equipment, air conditioning equipment, water supply equipment, medical gas equipment, elevator equipment, etc.), independent inspection, automatic early warning, automatic generation of duty logs and other functions.
Chongqing Hospital of Traditional Chinese Medicine, Beijing Hospital of Integrated Traditional Chinese and Western Medicine, Zhuhai People's Hospital, Cangzhou Fourth Hospital (Nanpi County People's Hospitaletc.
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