Recently, the Lieshan District Court efficiently and quickly mediated a sales contract dispute through the online network mediation platform of the people's court.
On May 18, 2023, the plaintiff Yuan spent 3,200 yuan on the trading cat trading platform to purchase a game account from the defendant, and the two parties signed an account transfer contract on May 21, 2022 to ensure that the account would not be recovered. After the defendant Wei Moumou received the payment at 22:44 on May 21, 2022, he logged in to the account the next morning, and the plaintiff Yuan could not log in to the account on May 22, and contacted the defendant Wei Moumou many times without helping to assist in login.
After the case was accepted, the judge decided to organize mediation between the parties due to the small amount. However, the party Wei Moumou was unable to go to the court to participate in mediation because he was in the field, and in order to save the litigation costs of the parties and improve the quality and efficiency of case handling, the undertaking judge took the initiative to guide the parties to use the court mediation platform for mediation. Before mediation, the staff instructed the original defendant to search for "multiple mediation" through the WeChat Mini Program to register with his mobile phone with his real name, and patiently taught the operation method of using the Mini Program. After entering the mediation platform, the judge uses the mediation function of the court mediation platform to conduct online mediation. Under the active communication of the judge, the two parties finally reached a mediation, and the platform system automatically generated a mediation agreement according to the mediation content, and the parties signed and confirmed the mediation agreement, and then prepared a mediation letter according to the online mediation agreement and delivered it to the parties in a timely manner. The whole process took only half an hour, and the whole mediation work was completed in the case where the parties were in different places.
In recent years, the Lieshan Court has always vigorously developed a diversified mediation mechanism, flexibly used the Internet platform, solved the demands and expectations of the masses in a timely manner, and actively carried out online mediation, fully protecting the litigation rights and interests of the parties when both parties were unable to be present.
Wen Taozheng