On December 11, a person in ShanxiSchoolsof parents calledEducationGuo Moumou, director of the Science and Technology Bureau, reflected that the child needs to fill in".Growth Profile". Parents feel that such a request increases the burden on their children and parents, and they make a request to know whether it is an individualSchoolsThe requirement is still a uniform arrangement. Guo Moumou replied that this is a unified arrangement, but the parents think that for children in the first and second grades, fill in".Growth Profile"It has no practical effect, and it is too demanding, it must be printed in color, which is contrary to the principle of burden reduction. During the communication between the two parties, due to emotional excitement, there were verbal altercations and quarrels between the two parties, and even foul language and threatening words appeared.
The cause of this incident was a communication problem, which led to conflicts and misunderstandings between the two parties. It is reasonable for parents to ask the director to express their demands, but there are also some threatening factors in the process of expression. And Guo Moumou did not answer parents' questions patiently and calmly when responding, and his attitude was inappropriate. In order to avoid the recurrence of similar incidents,EducationBureauSchoolsCommunication with parents should be strengthened, empathy should be emphasized, thinking from the other party's point of view, patiently expressing and listening, communicating with heart, and solving problems together.
This issue is in the parents andEducationDivisions arose between bureaus. Parents think fill in".Growth Profile"It increases the burden on children and parents and has no practical effect. However, to establish "Growth Profile"For students, it is a kind of record and review of their academic Xi career, which is conducive to students' self-awareness and development. At the same time, it is also convenientSchoolsand parents keep abreast of the student's situation in order to provide a better oneEducationBasis for Service Provision. Therefore,".Growth Profile"In the personal development of studentsSchoolsManagement has played an active role.
Whether it's a parent orEducationBureau, its original intention is for the good of the child, and it is based on the interests of the child. Although there were quarrels and inappropriate words between the two sides in the process of communication, the core problem was poor communication, which caused misunderstandings and conflicts. Therefore, when dealing with similar problems, both sides should treat them calmly, empathize, understand each other's demands, and find common solutions, and don't just define the problem as who is right and who is wrong. No matter what the cause of the problem is, as a ***, he should lead by example and use rational language and attitude to solve the problem.
His response only exacerbated the contradictions and divisions, and caused public outrage and criticism. Instead of blaming the blame for poor communication, I think more emphasis should be placed on the quality and responsibility of ***. Communication problems can be solved through rational dialogue and communication between both parties, but rude and inappropriate language is not acceptable. The results of this investigation have shown the official understanding of this incident, and I hope that it can be used as a warning in the future to ensure that *** can handle public affairs in a more rational and responsible manner.