In recent years, the Rugao Municipal Public Security Bureau has accelerated the promotion of government service work in accordance with the requirements of the first, provincial and municipal reform and deployment of "decentralization, decentralization and service", steadily promoted the "Internet + government service", fully implemented the people-oriented, matter-based, time-limited, and implemented the "double reduction" pragmatic measures, and the results of various government service work have been highlighted, and the government efficiency, business environment and mass experience have been significantly improved.
"People-oriented".
Optimize the "online + offline" linkage mechanism
Expand the breadth of government services
The business environment under the rule of law continues to improve
01Optimize "online and offline" services
In accordance with the framework of "center + police station", sites and smart devices will be arranged, and the "comprehensive window" effect will be actively deepened, and a comprehensive public security window with the same standard and no difference between "online and offline" will be built. 17 of the city's 20 police station windows have achieved all-round acceptance of "comprehensive window" services, exceeding the standards set by the superiors. We will continue to optimize the government service environment, promote household administration, vehicle driving management, entry and exit and other matters to achieve "one network, one window", "nearby, one-time", and provide "online", "appointment", "no meeting" and other convenient service methods. Push"Reservation Service", "Delayed Service", and "Tolerant Approval".Simplify the handling procedures, streamline the application materials, shorten the approval time, implement the time limit commitment system, continue to meet the multi-level and diversified needs of enterprises and the masses, and make every effort to create a "soft environment" suitable for economic development.
02Promote the construction of "online office center".
The government service management brigade has set up an office of "network office center", and in accordance with the construction standards of the network office center, a hall area of about 60 square meters has been selected, 4 workstations have been set up, and 3 sets of necessary equipment for online office business have been selected. Think ahead, formulate the work responsibilities of the online office center, and gradually improve the personalized logo slogan of the Rugao government service network office center. We will further promote the networking, digitization, intensification and professional innovation of public security government service work, gradually transform the work of examination and approval services from the "front desk on duty" mode scattered in the physical window to the "on-demand response" mode concentrated in the network background, and build a new public security government service model of "multi-front-end collaborative receipt, one-stop centralized approval, and whole-process document handling", and promote the realization of the masses".Enter a network, go to a window, and use a machineYou can "get things done, do good things, and do many things."
03Promote the expansion and extension of "one map".
Actively publicize and launch, mobilize the overall forces, combine window services, household anti-fraud publicity, take multiple measures to strengthen the publicity and registration of "one map", timely supervise and promote, and improve the awareness and use rate of "one map" in the jurisdiction. At the same time, we will focus on the overall situation of service, expand and extend the "one map" of Nantong public security convenience service, and integrate and develop the "one map" of Rugao public security examination service, so as to facilitate candidates, parents, and citizens to seek help during the high school entrance examination. In response to the Nantong Municipal Public Security Bureau's "one map" 2Version 0 is ready to be launched, and the staff of the "comprehensive window" of each police station are organized to attend the meeting, focusing on the deployment of all units to re-check and maintain the information of the "one map", and upgrade the "one map" 2Version 0 application test is given in detail and functional operation training.
Based on "things".
Tackle the reform of "one thing + one time" of residence permit
Extend the width of government services
The people's satisfaction index continued to rise
01 Co-ordinate the "one thing" of the residence permit
On the basis of "one thing for newborns" in Nantong area, which has a high degree of attention from the masses and needs to "run long and repeatedly", we will continue to promote the key work of "online convenient and efficient services", and do a solid job of public security to facilitate the people and benefit enterprisesReform of "one thing + one time" of residence permitIt is listed as the annual key brand project and key project of the city. Since April this year, together with administrative approval, housing and construction, market supervision and human resources and social security bureaus and other departments, we have carried out multiple rounds of consultations and coordinated tackling, and successfully established a data sharing and approval linkage mechanism between public security and multiple departments. On October 27, the residence permit "one thing" has been piloted in the police station of the high-tech industrial development zone.
02 Help the development press the "fast forward button" for the convenience of the people and the benefit of the enterprise
Focusing on high-frequency government service matters, focusing on key matters closely related to enterprise operation and people's lives, serving forward, moving forward, helping enterprises to solve difficulties by visiting enterprises and the masses, fully escorting the development of enterprises, and optimizing the business environment. Comprehensively sort out the "no certificate" matters, and implement the notification and commitment system for the hotel industry, seal engraving industry and other businesses;In accordance with the four modes of "comprehensively carrying out clean-up and canceling a batch of certificates", "promoting data sharing and sharing a batch of certificates", "implementing notification commitments and promising a batch of certificates", and "implementing departmental verification and verifying a batch of certificates", we will further deepen the reduction of certificates to facilitate the people and benefit the people without certificates. Implement the "Internet + government service" and "online non-closing" service measures to facilitate the people and benefit enterprisesCross-city communication, one-stop service, one-time settlementand other various work measures to compress the time limit for completion and speed up the process.
03 Technology empowerment stimulates the vitality of "decentralization, decentralization and service".
We will continue to deepen the reform of "delegating power, delegating power, delegating power, and improving services", actively connect with the leading departments of the Nantong Municipal Public Security Bureau to exchange reform ideas, strengthen communication between government and enterprises, and promote the reform of government affairs examination and approval in depth. Adhere to the concept of using big data platforms to increase efficiency in government services, and launch "one trip without running" and "WeChat + mail" handling methods for businesses such as highly toxic chemical transportation permits and border management area permits, so as to facilitate enterprises and the public. The government affairs with the front and back relationship will be "handled in series", the type of similar multiple matters "zero run", complete materials, meet the requirements of the mobile phone at any time, so that the masses of the process is more convenient, more efficient, and truly realizedMore data runs, and the masses run less errands
Limited to "time".
Deepen the reform of "one door + one window".
Dig into the depth of government services
The efficiency of government services continues to improve
01 Decentralization of "comprehensive window" authorization is in place
Fully implement the concept of "people-oriented" service development, decentralize the authority of government services, and set up "comprehensive windows" in government affairs centers, sub-centers, and police stations respectively, so as to accept and provide services at multiple points, which can not only allow the masses to have more choices, but also release the maximum efficiency of government services. In order to further promote the intelligent, scientific and convenient government service work, we will vigorously promote the construction of "comprehensive windows" in police stations, open up the "last mile" of public security services, and make "nearby can be done, less running and fast" and "entering one door to do it" become the best choice for the masses. At present, the entry and exit and vehicle driving management business of the public security window of the municipal affairs service center and the comprehensive window of 17 police stations have been authorized in place, and the public security affairs have been realized in the whole cityMore points can be done, nearby can be done, less running is done quickly, and more things can be done in one door, the convenience of the masses has been greatly improved.
02Deepen the reform of "one door and one window".
In order to accurately release the reform dividend and meet the multi-level and diversified needs of enterprises and the masses, the approval process has changed from "multi-door" to "one-door", and the service window has changed from "special class" to "general service", so that government affairs can be standardized and standardized. We will promote the extension of government services to the grassroots level, and strive to provide them to the masses of enterprises".Nearby, online, and convenient"Convenient and efficient service experience, and effectively provide high-quality and efficient services for enterprises and the public.
03 Implement the "double reduction" to speed up
Based on the needs of enterprises and the masses, the Municipal Public Security Bureau has compiled a unified business notice according to the list of items in the city's public security government service "reducing running" and "reducing materials", standardizing the approval process, reducing the approval process, and compressing the time limit for processing, so as to achieve the "two openness" of service measures and service commitments. The same matter as the vehicle driving management sub-center and the police station".No difference in acceptance, the same standard of handling, high-quality service”。Since the beginning of this year, the police station has handled 1,270 entry and exit business by the comprehensive window, and the role of speeding up and optimizing the business diversion mechanism has been initially realized, allowing the masses to handle business seamlessly, relieving the pressure of the sub-center, and avoiding the phenomenon of people gathering and queuing for a long time.
*: Rugao**.