High-speed rail refunds are subject to different charging standards in different circumstances.
First of all, according to the regulations of the railway department, there is no refund fee for refunds made more than 15 days before the departure time. If the refund is made more than 48 hours before the departure time, a refund fee of 5% of the face value will be charged. If the refund is made more than 24 hours but less than 48 hours before the departure time, a refund fee of 20% of the face value will be charged. If you encounter a special period that plays a very important role, the Spring Festival transportation period is huge, and it is often difficult to find a ticket, so many people will choose to refund the ticket, and the high-speed rail refund fee adopts different charging standards in different situations.
Secondly, if the amount of tickets is huge during the Spring Festival transportation period, it is often difficult to find a ticket, so many people will choose to refund the ticket, and the high-speed rail refund fee adopts different charging standards in different cases: if it is an online refund, a handling fee will be charged according to the online **; If you do not change your ticket at the station or online and do not refund in advance, a 5% handling fee will be charged according to the fare; If you do not arrive at the station after the change, a 5% handling fee will be charged according to the time of the change. If you change your ticket, you can only change it once, and you cannot change it again.
Finally, if you need to refund your ticket because of the delay of the high-speed rail or your own reasons, there is generally no charge. In addition, if you request to change the time and location of your original ticket, it is free of charge. In addition, if you need to change the arrival station, it is free of charge.
In short, high-speed rail refunds adopt different charging standards in different situations. If you need to refund or change your ticket, it is recommended to understand the relevant regulations and procedures in advance to avoid unnecessary losses.