Oops, the payment settlement of WeChat** has been delayed again, and my account has been frozen!What should I do?Don't worry, I'll give you some advice.
First of all, if you are sure that there is no problem with your transaction records, then you must provide the necessary supporting materials to WeChat. These documents can be contracts, receipts, invoices, etc., in short, documents that can prove the legitimacy of your transaction. Just like when we're eating out and the waiter asks us to show our payment records, WeChat also needs to see your "payment voucher" to unfreeze your account.
What if you don't have these documents?Don't worry, you can also contact your trading partner and ask them to provide relevant supporting documents to defend you. It's like being in a restaurant, if your friend pays for you, you just have to ask him to show his proof of payment.
However, remember to communicate well with your trading partners to understand your situation and provide necessary assistance. It's like being in a restaurant, you have to explain to the waiter that your friend has already paid for you, and you just have to show the proof of payment.
Of course, if you find this process too cumbersome, you can also choose to complain about WeChat**. It's like being in a restaurant, if the waiter won't let you eat with your friends, you have the option to complain about the restaurant.
In short, don't panic when you encounter a problem, the most important thing is to find a solution. I hope my advice can help you, and I hope your account will be unfrozen soon.
This article is compiled and published by [Daewoo Technology Network] - Merchant Risk Handling Platform.