What should I do if the win7 computer boots up with a black screen and only a mouse

Mondo Digital Updated on 2024-01-19

For the win7 computer boot black screen only mouse problem, when booting, the computer appears black screen, only one mouse icon, this situation is usually due to a problem when the system loads.

To solve this problem, there are some things we can try. First of all, you can try to use the Ctrl+Alt+Delete key combination, open the Windows Task Manager, see if there is an abnormal process or service, and then end it. If explorer is presentexe process, you can also try to end it and then reload it.

Secondly, you can choose to "switch users", or "log out" operation, and you can enter the system normally, because sometimes it is a temporary system problem, so that the operation can be resumed.

If the above methods don't work, you can try to enter safe mode. When the device is turned on, press the F8 key and select Enter Safe Mode. In safe mode, you can run antivirus software or third-party repair tools to perform a comprehensive inspection and repair of the system.

If Safe Mode also doesn't get in, you can try fixing the boot record. The boot record is an important file that loads the system when the computer boots up, and if the boot record is corrupted, it will not boot properly. You can use a Windows installation disk or USB flash drive to boot your computer, enter the PE system, and use Disk Utility to check and repair the boot record.

If none of the above methods can solve the problem, it is possible that the system files are severely corrupted. At this time, you can consider using the Windows System Restore function or the method of reinstalling the system to solve the problem.

To sum up, we can try a variety of methods to solve the problem of win7 computer boot black screen and only mouse. If none of the above methods can solve the problem, you can consider using the Windows System Restore function or the method of reinstalling the system to solve the problem. During the operation, you need to pay attention to backing up important files and data to avoid unnecessary losses.

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