The importance of emotional intelligence no longer needs to be said, in today's society whether you have a high emotional intelligence or not, basically determines the fate of your life.
However, emotional intelligence is a very broad concept, and in interpersonal interactions, depending on your role and your purpose, you will often need to use different chat strategies.
For example, the strategy you use when you fall in love is completely different from the strategy you need to use at the same time as your leader.
Today, I'm going to share with you a ...... of a chat strategy that you need to use when negotiatingYin and Yang Negotiation Technique!
What is Yin-Yang Negotiation?
It means that when you negotiate with someone, you need to find someone to work with you. One person plays the bad guy, which I call the yin hand, and the other person plays the good guy, which I call the yang hand.
The advantage of this method is that in the face of conflicts of interest, they are entangled with each other, and they can use this method to achieve the goal of expressing their firm position and defending their own interests without harming the relationship between them.
If this method is used well, it is naturally wonderful, but many people are often impetuous, lack of in-depth research, and eventually backfire, causing huge losses to themselves.
So there are three things you need to pay special attention to when using this technique:
First: role positioning.
First of all, you need to make sure that the roles are clearly delineated, that is, who plays the role of the bad guy and who plays the role of the good guy. This avoids confusion and misunderstandings and allows both parties to better understand each other's positions.
Second, pay attention to the control of tone and expression. The purpose of the yin and yang hands is to express positions and opinions, but they should not be overemphasized and exaggerated to avoid causing excessive psychological pressure and confrontation to the other party.
Finally, focus on the effectiveness and atmosphere of the communication. The purpose of the negotiation is to safeguard the interests and relations of both parties and finally reach an agreement. Therefore, when implementing this technique, it is important to focus on finding common ground and solutions for both parties to promote effective communication and harmonious relationships.
Clause.
Second, the pace of negotiation.
When playing the role of the bad guy's yin hand speaks, you must learn to master the rhythm of speaking, and pay attention to the point. At the beginning of the conversation, use the means of the yin hand to deter the target, but be careful to end the part of the yin hand at the right time.
Next, the yang hand comes out and shows a pleasant image in order to make the conversation go smoothly. If you can't point to the end, but continue, it will ruin the atmosphere of the conversation, cause strong resistance from the target, and cause the conversation to go on, and eventually lead to the failure of the conversation.
When mastering the rhythm of chatting in the yin hand, you need to pay attention to the following key points:
First of all, the purpose of the yin hand is to deter the target, so it is necessary to choose the right time and method. At the beginning of the conversation, you can use some high-pressure words and attitudes to express your position and requirements to make the other person feel stressed and threatened.
However, after achieving the goal, it is necessary to stop your yin hand at the right time to avoid over-provoking the other person and making the conversation unable to continue.
Then, the role of Yang Hand comes in, and his task is to establish a pleasant image in order to ease the atmosphere and build trust. Yang Shou can keep the conversation going with a friendly tone and expression, as well as positive explanations and communication.
However, if the character of the Yin Hand continues to speak without stopping, it will disrupt the environment of the conversation and cause a strong resistance from the target, which will lead to the failure of the conversation.
Therefore, it is important to strike a good balance between the yin and yang hands and avoid being too aggressive or too gentle. Changing roles and adjusting tone and attitude at the right time can make the conversation smoother and more effective.
If you can flexibly use the strategy of yin and yang in the conversation, achieve the effect of both deterring the target, building trust, and firmly grasp the rhythm of the conversation, you can make the conversation go smoothly and achieve the ultimate goal.
Third, beat down expectations.
Why should we prepare the two strategies of yin hand and yang hand in negotiation, just to let yin hand be the bad guy and knock out the expectations and values of the other party.
Make the other party aware that they may not have enough strength or resources to achieve their goals in a particular area or aspect, while you can make up for the other party's shortcomings, increase your own importance, and raise your bargaining chips.
However, it should be noted that the purpose of the shady hand is not to insult or attack the person, otherwise it will inevitably lead to a strong counterattack from the other party, and eventually lead to the breakdown of the negotiation.
In negotiations, we must bear in mind that the purpose of negotiations is to promote talks, not to make both sides suffer.
We must continue to test the edge of the limit, observe the situation through the temptation of the yin hand, understand the bottom line of the other party, and if we find that something is wrong, we must introduce the yang hand to pull back the track of negotiation.
Through many attempts, we can find the lowest boundary of each other's goals and interests, so as to obtain a negotiation result that can maximize our own interests.
Some time ago, in the hit TV series "Hurricane", the eating scene between Mangcun Li Youtian and his son Li Hongwei and the Gao brothers was a wonderful case of yin and yang negotiation.
At the beginning, Li Youtian and Li Hongwei expressed their views in different ways, and the mutual opposition of each other's views deepened the plot tension, but did not evolve into a personal attack.
However, Li Hongwei then uncontrollably scolded Gao Qisheng for being a stinky fish seller, which is contrary to the principle we put forward earlier, and here Li Hongwei becomes an attack on the other party's personality, rather than just debating.
It also led to the inability of the two sides to continue communication, and the conversation turned into confrontation, which led to the breakdown of negotiations.
Next, Gao Qiqiang decided to use Lao Mo's power to kill people, while Li Youtian instigated Li Qing to kidnap a series of people, causing a series of **. This puts both sides on the road of no return.
The failure of this negotiation led to the tragedy of Mang Village. The purpose of the negotiations was to find a solution, but the principles of debate and communication skills could not be properly applied, and both sides were caught in a spiral of violence and hatred.
If the two sides could follow basic communication principles, respect each other's views, and seek to hear each other's views together, perhaps the negotiations could have ended differently.
Overall, the use of the advanced technique of yin-yang negotiation requires careful and in-depth research to ensure its effectiveness and positive effects.
Only by correctly applying and dealing with the differences in different environments can we maintain a good relationship while maintaining each other's positions and obtain the best interests of each other's goals. (WeChat*** Workplace Godfather).
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