On the afternoon of January 8, Shangzhi City, Heilongjiang Province, issued an investigation report on the "two-day tour of 358 yuan for college students in Snow Township was increased halfway", and the report said:
On January 7, in response to the problems related to the "college students spend 358 yuan on a two-day trip to the snow town", the law enforcement officers of our bureau investigated and dealt with it in a timely manner.
After investigation, the tour guide involved did not abide by professional ethics and uncivilized language behavior, violating the provisions of Article 22 of the "Measures for the Administration of Tour Guides", and the travel agency involved has dealt with the tour guide accordingly. The tour guide has publicly apologized and reached an understanding to the tourists. The travel agency involved has been investigated and dealt with in accordance with relevant laws and regulations.
According to a previous report by Jimu News, on January 4, sophomore Xiao Chen and his friends spent 358 yuan in Harbin to sign up for the "pure play group" in Snow Township. On the 5th, on the way to the snow town, Xiao Chen and others were frequently recommended by the tour guide for more than 1,000 yuan of snow project packages, which led to a quarrel between the two sides. The tour guide also said: "If you don't play, you will get in the car and pout your ass and wait!."”
On the 7th, Ms. Liu, the person concerned, said that the car had already departed at that time, and the tour guide forcibly sold 1,380 yuan and 1,500 yuan package tickets on the car, and she and her friends just wanted to see the snow and repeatedly refused. The tour guide had a bad attitude, and there was a fierce argument between the two sides. The tour guide and travel agency involved responded that it was the tourist who scolded first, the tour guide suspended the group, and the Bureau of Culture and Tourism is investigating and dealing with it.
On the afternoon of the 8th, the party Xiao Chen told the Jimu News reporter that the tour guide had apologized to her, and the travel agency had also apologized many times. "I accept the guide's apology. Xiao Chen said that she is currently preparing for the exam, and she has not thought about asking the travel agency to refund the tour fee and compensation, but hopes that this situation will not happen again in the future.
China Youth Daily (ID: zqbcyol Collation: Zhang Xiaosong) Comprehensive: Shangzhi Municipal Bureau of Culture, Sports, Radio, Television and Tourism, Jimu News, Time**, etc.