"The water supply problem of Qingfeng'an Community in Huanglong Valley, Jinjiang Town, Tianfu New Area has been handled well, and the call is to praise the staff of Huantian Water Company in Tianfu New Area. ”
Recent. Meishan Tianfu New Area received a "special work order".
Some residents sent praise through "12345"**.
* Sincere words.
It is full of affirmation and recognition of the staff of Huantian Water Company.
On December 8, some people in the Huanglong Valley Community of Jinjiang Town reported water difficulties, and the customer service and emergency repair staff of Huantian Water Company went to the scene as soon as possible to understand the specific situation from house to house after receiving the news.
In order to ensure the stability of water supply, the company urgently started the pipe change work and took the initiative to build a new 204-meter DN315 water supply pipeline directly to the community. Due to the further reduction of water pressure during the pipe change, the water consumption of some users was affected, and the staff came to the door many times to explain patiently after understanding the situation, and finally obtained the understanding of the user and received the user's "name and praise".
Since October of this year,Huantian Water Company has carried out the action of "100 days of service guarantee improvement".Focus on water supply and people's livelihood services, and do a good job in various water supply guarantee work.
The staff carried out convenient services in the community, actively carried out convenient services, entered enterprises, communities, and projects, visited hundreds of times, and carefully recorded the demands of the massesMore than 60 articlesand solve the water problem for the massesMore than 50 items
Warm-hearted water delivery service to the home, cumulative water delivery to the door22 times, the amount of water delivered330 tons, to ensure the water needs of the masses, which has won unanimous praise.
Deliver water to the door at night to ensure that the masses have water.
Late at night, water supply pipelines were installed to strengthen pipeline inspections, and inspections and maintenance of water supply pipelines in the new area were fully covered, with cumulative inspections1347 km, repairs1513 placesto completely eliminate the hidden dangers of water supply.
Carry out water sample testing to keep an eye on water quality safety, increase the frequency of water sample testing of raw water, factory water, and water at the end of the pipe network, and the daily testing indicators are all equal100% metto ensure the safety of water supply.
Thinking about what the masses think and what the masses are anxious about, Huantian Water Company has always insisted on taking the difficulties of the masses to heart, putting itself in the shoes of the masses to solve problems, doing practical things, and doing a good job in all-round service. In the future, we will continue to adhere to the original mission, insist on solving the urgent and difficult problems of the masses as the foothold of our work, demonstrate the responsibility and responsibility of water people, and effectively improve the happiness of the people in the new district.