Harbin has improved the mechanism for resolving conflicts and disputes in a diversified mannerBuild a "party member service team" to solve the people's worries
Recently, Liang Zhipeng, a police officer of the Jianguo Community Police Office of the Baoguo Street Police Station of the Pingfang Branch of the Public Security Bureau of Harbin City, Heilongjiang Province, received a police report of a contradiction and dispute caused by water leakage. In order to resolve the dispute in a timely manner, Liang Zhipeng immediately organized the two residents to discuss a solution, listened to the opinions of both parties respectively, and guided both parties to empathize with each other in line with the principle of neighborly mutual assistance. In the end, the two sides reached a consensus and shook hands. Since the beginning of this year, the Harbin Municipal Public Security Bureau has adhered to and developed the "Fengqiao experience" in the new era, adhered to the concept of "main defense of police stations", continued to deepen the reform of the "two teams and one room" police mechanism, innovated the diversified resolution mechanism of contradictions and disputes, handled mass affairs with heart and affection, and resolved small contradictions and disputes in the bud. The Harbin Municipal Public Security Bureau continues to consolidate the basic work at the grassroots level, sink the police force into the community, further enhance the sense of security and satisfaction of the masses, and ensure the continued stability of social security in the jurisdiction. Set up a "Bingcheng Red Police" party member service team, whose members are mainly the backbone of party members of the party branches of villages and enterprises, led by the community police, to comprehensively investigate various risks and hidden dangers and contradictions and disputes in the grid, and timely feedback to the police station, which will be pushed by each police station to the competent department or designated leading department for multiple joint investigation and resolution. "Officer Da Viet ?This thief has stopped us, come on......"The matter started a few days ago, the Baoguo Street Police Station of the Pingfang Branch received a number of reports of the loss of items in the corridors of residential communities. The police issued an information warning in the "Bingcheng Red Police" work group, and at the same time, the integrated command room fed back the case to the case handling team of the police station to organize the investigation. In less than a week, the staff of the property monitoring room of the community found the suspicious target and informed the patrol members in time. Li Qiang, the captain of the public security patrol team, immediately took the person under control and called the community police. At present, we have developed community workers, grid workers, property security guards and other public security activists, and formed a 74-member 'Bingcheng Red Police' group prevention and control team. The person in charge of the community policing team of the Baoguo Street Police Station introduced. Timely discovery of the situation, carrying out rule of law publicity, and investigation of risks and hidden dangers, the "Bingcheng Red Police" has become a good helper in community policing work. "The sound of changing tires in your house is too loud, and changing tires so late that the child can't learn to Xi." "Many drivers are in a hurry to change snow tires, so what can they do if they don't work overtime?""This scene happened in the area under the jurisdiction of the Pingxin Street Police Station of the Pingfang Branch. In winter, Master Wang of the tire shop worked late in order to catch up with the work. The upstairs resident, Ms. Li's child is in her third year of high school, and her Xi task is very heavy. The noise of Master Wang's tire change affected the child's learning Xi, and the two sides had an argument. Yu Yongdi, a community police officer of the Pingxin Street Police Station, quickly rushed to the scene to mediate after learning of the situation through the grid staff. "Master Wang, no matter how many cars are changing tires, you have to consider the neighbors around you, your tools are so loud, not only affect the children's learning and Xi, but also affect everyone's rest." Master Wang calmed down after listening, "I have had a lot of work in the past two days, I explained to her just now, but she didn't understand, I was a little angry, less than the police officer spoke, I will close the stall now." "Go to the public, listen to the people's opinions, respond to the people's needs, and resolve the people's worries. Since the beginning of this year, Harbin has investigated contradictions and disputesMore than 80,000 cases, with a resolution rate of 998%。Jingle explores and promotes Fengqiao-style community policing
Take the "Police-People Bridge" to listen to the voices of the people
The police mediate conflicts and disputes for residents in the jurisdiction in the police office. Qiu Haibo put on a blue vest issued by the uniform, picked up the briefcase, sorted out the required items, and Du Huaizhu went out early in the morning. He is a retired cadre of the Jingle County People's Court in Shanxi Province, and in January this year he was "reinstated" at the Meiyuan Community Police Office of the Echeng Police Station of the Jingle County Public Security Bureau. "The positioning has changed, but the thinking has been broadened, and it is very meaningful to be able to give full play to the residual heat to do something practical for the people. Speaking of his "new position", Du Huaizhu has a sense of accomplishment. Since the beginning of this year, the Jingle County Public Security Bureau has vigorously practiced the "Fengqiao Experience" in the new era, deepened the reform of the police mechanism, established the concepts of "active policing" and "preventive policing", based on the actual law and order in the jurisdiction, and after in-depth investigation and research, carefully built a number of dynamic and down-to-earth community police rooms, effectively improving the ability of social governance. Meiyuan Community Police Office is located on the west side of the gate of Xiaokang Yuan Community in Jingle County, "Most of the residents in this community are relocated households, since there is a police office, the surrounding public security environment has obviously improved, and the sense of security of the masses has been greatly improved." Zhang Wenguang, Secretary of the Party Committee and Director of the Neighborhood Committee of Meiyuan Community, told reporters that in daily work, the community and the police office work closely together to create a safe and comfortable living environment for residents in the jurisdiction. In order to further strengthen the work of grassroots social governance, Jingle County has improved a new type of community policing mechanism that is compatible with the new type of community governance, and 10 police offices, including the Meiyuan Community Police Office, came into being. With the police office, what should I do if the police force is insufficient?With the strong support of the county party committee and the county, the Jingle County Public Security Bureau hired 20 retired political and legal cadres and township cadres with good reputation and high prestige to enrich the police office. Liu Xiangxin, director of the Echeng Police Station of the Jingle County Public Security Bureau, told reporters: "Each police room is equipped with 1 police officer, 2 auxiliary police, 2 rehired veteran comrades serve as deputy directors of the community police office and concurrently serve as the captain of the community patrol team and service team, plus grid members, anti-drug social workers, community property security and law and order activists, the average staff of each police room is about 15 people." Listening to the voices of the people and taking the pulse of the masses, retired veteran cadres are like old Chinese medicine doctors and old experts in the police room "sitting for consultation", and the community police room has become a "weather station" for collecting public sentiment and public opinion, a "radio station" for publicizing policies and laws, a "mediation room" for resolving contradictions and disputes, and a "heart-to-heart bridge" for serving and contacting the masses. The Jingle County Public Security Bureau adheres to the leadership of party building in community policing and community safety governance, establishes a party group in the police office, and carries out party building work under the joint organization of the township, community (village) party branch and the party branch of the police station, so that the party building leadership becomes the "fixed star" of the consolidation and development of the police office. In order to promote the effective and orderly development of the work of the police room, the Jingle County Public Security Bureau has established and improved the daily patrol and internal affairs management system of the police office, improved the evaluation reward and punishment incentive mechanism, and promoted the efficient operation of the police room through the assessment of the three work indicators of public satisfaction, case incidence rate and conflict mediation rate. The staff of the Beicheng Community Police Office organized grid members to understand the two families of Zhao and his neighbor Fan in the jurisdiction, and after multi-party consultation, the dispute that had been a grudge for two years was completely resolved. "Officers from the Xilin Community Police Office conducted safety inspections and distributed publicity materials in 10 communities in the jurisdiction......In the Jingle County "Fengqiao Community Policing" work group, there are daily work progress, problem feedback and other first-class information sent by various units. The police station was moved to the doorstep of the residents, the public security work was carried out in the hearts of the masses, and the residents' affairs were not waited, relied on, or delayed, and the police office became a "heart-warming room" for the residents. "Now the law and order are better and the work efficiency is higher, no, I can get a temporary license as soon as I come to the police office with the prepared materials to register, which is very convenient." In the Longquan Police Office, Mr. Qiao, a resident who came to apply for a temporary license plate for electric vehicles, happily told reporters.