If your shipment is being held by U.S. Customs, here are some suggested right things to do:
1.Stay calm: Start by staying calm and rational and don't panic or worry too much. The detention of the goods does not necessarily mean that there is a problem, it may just be that customs needs to verify or inspect further.
2.Understand the reason for the detention: Contact the relevant party, such as a freight forwarder, customs broker** or courier company, as soon as possible to find out the specific reason for the detention. They can often provide more information and guidance.
Solve all kinds of express goods that cannot be cleared by customs detention in the United States, and assist in releasing and signingThe longer the goods remain at customs, the greater the risk of being confiscated, destroyed and returned.
3.Cooperate with customs investigations: Maintain active cooperation with customs and provide the required documents and information. Ensure prompt responses to customs inquiries and cooperate with their investigations and requests.
4.Seek professional help: Consult a professional customs** or lawyer for professional advice and support if needed. They can help you understand the reason for the detention and provide suggestions to resolve the issue.
5.Provide the necessary documents and certificates: According to the requirements of the customs, provide the required documents and certificates, such as purchase and sale contracts, invoices, product specifications, certification documents, etc. Ensure the accuracy and completeness of these documents.
6.Negotiation and resolution: Actively communicate and negotiate with customs representatives to try to solve problems. Depending on the instructions or recommendations of the customs, additional documentation, further verification or payment of relevant fees may be required.
7.Focus on time: Try to deal with and resolve issues in a timely manner, as detaining goods for too long may result in additional storage charges or other consequences. Maintain close contact with relevant parties to ensure that they are kept informed of the status and progress of the detention.
Please note that specific practices may vary from case to case, so it is important to work with a professional customs** or lawyer. They can provide customized advice and solutions on a case-by-case basis to ensure that the goods can be successfully detained through customs and delivered to the end customer as quickly and smoothly as possible.