Recently, the international station has launched a new worry-free plus service (newly signed gold version), whether it is worth entering the pit, or another big circle of money routines of the international station, the following is a detailed explanation of the worry-free plus service (newly signed gold version).
Whether you want to open it or not, I believe that after reading today's article, you will have your own decision in your heart!
Background note
Worry-free plus service (newly signed gold product version) is a 12-month localization service provided by Alibaba International Station for new merchants of Jinpincheng Enterprise on the international station, including "offline online 1-to-1 store operation diagnosis or offline diagnosis salon meeting, localization cultivation system, shop template decoration, customer service Q&A", to help new merchants improve the efficiency of international store operation and obtain online business opportunities faster.
Applicable objects and benefit distribution paths
Suitable for:During the period from October 1, 2023 to March 31, 2024, newly signed Jinpincheng enterprise customers who have signed a contract to settle in the international station (the plan is greater than or equal to 8w, and the full payment will be received at one time).
Service benefit issuance path:The system automatically distributes customers to C partners, and C partners directly contact customers to provide services.
Service Launch Time:It is expected to be December 1, 2023, and the details are subject to the contact of partner C.
Service Cycle:12 months.
Service Content
1 fixed diagnosis.
Wangpu template decoration (PC + wireless only).
Online and offline training for 4 times, and the course is held in a circular manner during the customer service cycle.
Customer service 7*12 hours**Q&A (12 months).
According to the customer's effect, the system will determine whether to trigger the diagnosis, and the maximum number of trigger diagnoses shall not exceed 4 times in the service cycle.
If the customer is a new customer in Southeast Asia and Europe, we will guide or help the customer to release 60 directional productsIf the customer does not belong to the new customers of Southeast Asia and Europe, guide or help the customer to release 1 ordinary product.
Note: The service provider can help customers generate products in the draft box, but do not make the final product release, and the final product release must be confirmed by the customer himself before release.
Service process
Precautions
1 .Except for customer service, training, and fixed diagnosis, other services are system-triggered services, and if the system is not triggered, the service provider does not need to provide customers with this service.
2 .In order to ensure the customer service experience, all services need to be accepted by the customer, if the customer does not accept the service after the service is provided, the system will suspend the trigger of the next service.
3 .If the customer is a country-specific customer marked by the system, the service provider will provide guidance to the customer to help publish the directional productHowever, in order to protect the rights and interests of customers, the service provider can only publish the product to the draft box, and the final release needs to be confirmed by the customer and clickedIf the platform deducts points due to the release of products by the service provider, the customer shall bear the corresponding responsibility.
4 .The training service is a year-round service, and customers can participate in the corresponding version of the training service, but due to the number of people in the offline training venue, customers are required to sign in to ensure that customers have a better service experience on site.
5 .Diagnostic services are divided into online 1v1 diagnosis, offline 1v1 diagnosis, and offline 1v8 diagnosis salons, and customers can agree on one of the types of diagnostic services with the service provider according to their own preferences and wishes.
6 .The service cycle of worry-free plus is 1 year, and when the service cycle ends, the service will also end, and the unfinished service will not be retrospective, and the service cycle will not be extended.
The above is all the content of today's detailed explanation of worry-free plus service (newly signed gold version), if you think the content is good, please like it for us**!In the future, we will introduce more store use knowledge and skills, ** bring you more operation dry goods every day!
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