The reporter squatted in grassroots governance丨In Yanqing, he explored the various possibilities of

Mondo Social Updated on 2024-01-30

Old age is approaching, and it is inevitable that the eyes are a little dizzy and the ears are not so good;It is the children who grow up and leave their parents' knees;It's a bit disturbing ......to play with the new high-tech, which looks a little disturbingHowever, the most beautiful is the sunset red, and the old age should be warm and calm, with a faint smile at the corner of the mouth and a kind ...... in the eyes that cannot be dissolvedWith the aging of the population, the issue of old-age care is becoming one of the important issues that cannot be ignored. In Yanqing, with the continuous advancement of high-quality elderly care, such sunset years are constantly enriching, and a peaceful and vibrant elderly life will have more possibilities ......

"Hard pattern" to build a warm harbor for the elderly.

At 9 o'clock in the morning, many young people may have just started their day with a yawn. At No. 1 Gongde Lane, Fushui South Street, the day's activities have already been in full swing: more than ten elderly people have finished breakfast and are following the rhythm of "post-meal exercise" - finger exercises. After the group activities, some of them practiced calligraphy, some began to read, and some played mahjong ...... according to their own interests and hobbies86-year-old Sun Guilan is also one of them, which is her daily living arrangement after coming to the Cuncao Chunhui Elderly Care Service Center. When it comes to this nursing home where she has lived for two months, Sun Guilan always puts two simple and powerful words on her lips: "It's good!."Satisfied!”

Yanqing District Cuncao Chunhui Pension Service Center is a district-level public and private unit invested and constructed at the two levels in the urban area, with 31 staff serving 64 elderly people and 22 types of basic services. Walking into this nursing home, the room is fully equipped with TV, air conditioning, bath chairs, etc., and the bedding, calligraphy and painting, and furnishings create a warm atmosphere like homeThe public area is rich in functions to meet the individual needs of different elderly people;The small courtyard behind the building is full of green trees and a unique landscape, and the naughty and cute kittens pass by from time to time, adding a touch of fun.

Spacious, bright, warm and clean, Sun Guilan is very satisfied with the environment of the nursing home, but what impresses her is another thing. "When I arrived, they arranged a 'counseling' for me, which I haven't experienced anywhere else. "This is the most important task provided by the Chunhui Elderly Care Service Center for every elderly person. Through interview-style psychological counseling, the life experiences of the elderly will be carefully recorded and compiled into a unique "Book of Life". In a short period of time, caregivers can learn about the past, needs and preferences of the elderly, and also build a trusting relationship with the elderly, paving the way for a smoother work in the future. "Counselling is a constant part of our recuperation process. When it comes to this special service, Dean Wu Huihong's words are full of pride and pride, "The elderly not only eat well, live well, and play well, but more importantly, they feel recognized, show their own life value, and their mental outlook is particularly full." ”

The mental outlook can be better, but the decline in physical function cannot be reversed. The average age of the elderly living in the Chunhui Elderly Care Service Center has reached about 80 years old, and the "integration of medical care and elderly care" has become a rigid demand in real life, and it must be done. To this end, the Cuncao Chunhui Pension Service Center has specially formed a first-class medical security. The nursing home rooms are equipped with alarms, detectors, oxygen concentrators and other professional equipment, and there is an infirmary, and medical and nursing experts from tertiary hospitals are hired to sit for consultationConnect to the community health service station and receive emergency medical treatment next door;Carry out special cooperation with tertiary hospitals, open a green channel, and it only takes 5 minutes to reach the district hospital. With adequate and comprehensive medical support, Sun Guilan found that she had more confidence and energy to explore new things. Now, insisting on going out to do activities with everyone and walking downstairs has become her daily "compulsory course".

It is worth mentioning that the Chunhui Elderly Care Service Center has also established close cooperative relations with many colleges and universities, and college students majoring in elderly care have become the fresh blood of this nursing home. At present, there are 5 college students in the Cuncao Chunhui Elderly Care Service Center for practical Xi, their arrival not only relieves the pressure of the staff, but also applies the latest pension theoretical knowledge Xi in the classroom to the front line. With this Xi practical experience, college student Zhang Guochen is full of expectations for the pension career he will devote himself to in the future: "In my mind, Cuncao Chunhui is the benchmark model of nursing homes. The staff here set an example for me with their high level of elderly care. I hope that after graduation, I can continue to pay attention to and participate in the cause of elderly care, and bring warmth and happiness to the elderly with my love and care. ”

Walking out of the Chunhui Elderly Care Service Center and driving to the southwest, in less than ten minutes, the reporter came to the Guorun Home Community of Baiquan Street. Between the brown and yellow buildings, from time to time, there are elderly people holding lunch boxes in and out of a two-story building, which is the Guorun Home Community Pension Service Station.

Guorun Home Community Pension Service Station was officially put into operation in August last year by Beijing Ainong's professional pension operation team. Different from nursing homes, the post station focuses on delivering elderly care services to the periphery, side, and bedside of the elderly, so that the elderly can truly realize the happiness of the elderly at the "doorstep". Meal assistance is the core service provided by Guorun Home Community Pension Service Station, the elderly can use the senior card, the dishes are meat and vegetarian, staple food and soup are readily available. "Now many elderly people can take care of themselves, but they are worried about the electrical appliances at home, and their children are not worried about the elderly cooking by themselves. The Meal Service for the Elderly is set up in response to this situation. Come to us, the elderly and children are worry-free. The stationmaster Wei Hongmin said lightly, but the realization of the word "worry-free" is not all smooth sailing.

For that little money, how high can the quality of the meals be?"I have to get the food myself, can't I send it upstairs?""When the station first opened, most of the elderly were skeptical. Wei Hongmin understands that actions speak louder than words, and it is most convincing to let the elderly see that they are really good. Building a healthy and nutritious dietary system and satisfying the tastes and preferences of different elderly people have become the key direction of Wei Hongmin's efforts. At first, there were only a few elderly people who chose the meal assistance service, but she and her colleagues walked the streets and alleys to understand the meal needs of each elderly person as much as possible, and formed an "exclusive menu" for the Guorun Home communityEstablish a WeChat communication group to keep abreast of the situation of the elderly and notify the elderly to order meals in advanceFor the elderly who live in the upper floors and have limited mobility, they will deliver meals in person without any additional charge......These efforts were seen and remembered by the elderly, and they gradually accepted and recognized the existence of the post station by word of mouth, revealing the softest part of their hearts. Since the resumption of meal assistance services in February this year, the total number of meal assistance at Guorun Home Community Elderly Care Service Station has reached 4,800 people, with an average of 480 meals per month.

Nowadays, every noon, the laughter in the inn restaurant is endless. Wei Hongmin and his colleagues were holding a homely meal with the elderly while handing the steaming meal to the elderly. The warm atmosphere permeates every corner of the inn, and it also makes the ripples of smiles on the faces of the elderly. In the elderly group in Yanqing District, there are also many special elderly groups such as disabled and severely disabled. One person is disabled, the whole family is unbalanced, from eating, drinking to going to the toilet and bathing, someone at home must take care of the elderly at all times, and the nursing pressure is very heavy. In addition to meal assistance services, the post station also provides suitable services such as life care by category, providing a strong guarantee for the realization of the elderly to have care for and dependence. Wei Hongmin said: "In the future work, we will take the meal service as a breakthrough point, continue to dig deep into the needs of the elderly, expand the scope of service radiation, start the popularity of the station, provide more diversified and socialized services to the elderly, and strive to create a happy life for the elderly in their later years." ”

In Yanqing District, not only the community pension service station has been carried out impressively, but also the meal assistance service in rural areas is even more remarkable. As we all know, many elderly people in rural areas have a hard time cooking, eating leftovers, eating cold rice, making do with food, and eating many meals at a time, not to mention nutritional matching. In Pearl Spring Village, Pearl Spring Township, there are braised pork stewed vermicelli, stir-fried cabbage, rice, steamed buns, porridge, meat and vegetarian, dry and thin ......The staff does it every day, which has significantly improved the quality of life of the elderly in rural areas.

There are 24 nursing homes, 27 community pension service stations, and nearly 100 rural meal ......A number of pension service institutions have sprung up from the ground, forming a "hard pattern" of old-age care with comprehensive coverage and perfect layout in Yanqing District. At present, a total of 853 elderly people have been admitted to the elderly care institutions in Yanqing District, and new stories of escorting the elderly in their happy old age are being staged every day at the pension station and meal assistance center.

"Soft service" to carry out the pension business to the hearts of the elderly.

Elderly care institutions build a warm harbor for the elderly who are really in need, but the elderly care work in Yanqing District does not stop there. More service details are infiltrated in every moment of the life of the elderly, and the stable happiness of the elderly in their later years is held up in an all-round way.

In winter, the temperature in Yanqing District has reached below zero, and the cold wind blows through the country roads, blowing the fallen leaves on the ground to swirl in the air, and many people can't help but shiver when they go out. In the home of Liu Zhiyuan, a villager in Xihongsi Village, Kangzhuang Town, it is full of warm and peaceful atmosphere. Three team members from the neighborhood mutual aid elderly care service point were busy measuring blood pressure, measuring blood sugar, cleaning, changing quilt covers, washing clothes, and ......Looking at the neighborhood mutual aid workers, Liu Zhiyuan was happy in his heart: "When I am older, there are many inconveniences in living alone, and when they come, the family has popularity and the appearance of home." ”

Liu Zhiyuan, 77, who suffers from high blood pressure, is an elderly man who lives alone and is one of the key service recipients of the neighborhood mutual aid point in Xihongsi Village. "We have regular home visits three times a month, and we also increase the frequency of services if the elderly have special needs. Zhao Chunhua, the captain of the neighborhood mutual aid point, said, "There are a total of 10 people in Xihongsi Village who serve people like Liu Zhiyuan, and all of them are served by three of our team members. ”

Among the ten service recipients, there is also a special elderly person, his name is Guo Liansheng, who is deaf and mute. couldn't communicate with Guo Liansheng normally, but Zhao Chunhua made it difficult: "We are powerless, and we can't help if we want to." In order to understand his needs, Zhao Chunhua led the team members to learn sign language Xi, and often communicated through sign language in the office to improve their proficiency. When he saw Guo Liansheng with a smile on his face and a response in his hand, Zhao Chunhua breathed a sigh of relief, his efforts were not in vain, "Neighborhood mutual aid workers are like this, what the elderly need, we will do." We are all from our own village, and we sincerely want to take care of them. ”

Gathering is a fire, and scattering is a sky full of stars. It is understood that since August 2021, the Xihongsi Village Neighborhood Mutual Aid Elderly Care Service Point has begun to provide five basic services for the elderly, including patrol visits, pension consultants, vital signs monitoring, basic home, and referrals. The neighborhood mutual aid workers running in Xihongsi Village have become a beautiful and unique landscape, walking into the homes of the elderly with strong nostalgia and pure love, and also into the hearts of the elderly.

Uncle, don't you have your health insurance card?I will help you apply for an electronic health insurance card. "Yes, you order medical health, and then you click on medical insurance electronic voucher ......In the corner of Yanqing District Traditional Chinese Medicine Hospital, Cheng Shufang, who was on duty at the "Love Help the Elderly Post", saw the embarrassment of the old man Zhao Sangen, and immediately helped him activate the electronic voucher for medical insurance. She also guided Zhao Sangen to the self-service machine, and selected the department and time for treatment in less than 2 minutes. "Oops, it's so convenient, I thought I was going to go home and get my health insurance card. After taking the number, Zhao Sangen's frowning brows suddenly relaxed, "I usually have to queue up for a long time, but I didn't expect it to be solved so quickly." ”

Zhao Sangen is 67 years old this year, and he is a "young man" in the elderly group, but in the face of more and more modern and intelligent medical equipment, he still has difficulties, which is a common problem faced by elderly patients. The "Love for the Elderly" was set up in response to this situation, and the on-the-job staff provided smart medical guidance services for the elderly over 60 years old, and provided "pre-diagnosis appointment walking assistance service" and "in-hospital escort service" for elderly patients over 80 years old who were unaccompanied and had difficulty in moving, so as to ensure that the elderly could seek medical treatment conveniently.

Not only that, the District Hospital of Traditional Chinese Medicine has also installed a fully upgraded self-service machine, which is more suitable for elderly patients in terms of font size and screen color, and can provide full voice prompt service to help elderly patients understand and operate.

After the diagnosis and treatment, Zhao Sangen came to the payment window, and the drug fee was directly deducted from the medical insurance, saving him another 10$5. It turned out that because he met the conditions of no children, no daughters, no ability to work, and no livelihood, he was identified as a person in extreme poverty and enjoyed the financial assistance insurance policy, which has helped him save 3282 this year47 yuan for medical treatment. Zhao Sangen said: "In the words of a young man, the district's policy is really 'powerful'!With these policies, I have more confidence in my happy life in my later years. ”

Zhao Sangen's self-confidence is not groundless. It is understood that in 2023, the number of elderly people participating in medical insurance in Yanqing District has reached 66,769, of which 13,168 are insured with financial assistance. In addition, three subsidies of 5,755 were issued to 16,045 families in difficulty, disabled, and the elderly560,000 yuan, and 165 subsidies for 900 elderly people to stay in welfare institutions for families in difficulty770,000 yuan ......Yanqing District has taken practical actions to firmly adhere to the bottom line of "providing for the elderly".

At the same time that Zhao Sangen was seeing a doctor, a unique anti-fraud propaganda activity was being held in the village committee of Dayushu Village, Dayushu Town. "Great value tour, free of charge for food and accommodation;Invest in financial management, make sure you don't lose money;The latest technology health care products, free physiotherapy ......"Fake, don't turn around!The old people stared intently at the "anti-fraud short film" on the big screen, and their expressions changed with the ups and downs of the plot. After the screening, the staff from the Ping An Construction Office of Dayushu Town turned on the microphone and explained various common telecommunication network fraud methods and related countermeasures to the elderly who came to the scene in simple terms based on the content of the short film, and also distributed anti-fraud publicity materials.

This is a weekly outreach event that we mainly serve the elderly in the town. Che Chunxia, deputy director of the Ping An Construction Office of Dayushu Town, said, "Recently, telecom fraud has been frequent, so the theme of this time is set as 'anti-fraud'. Prior to this, we also held various themed activities such as preventing gas poisoning and calling for the elimination of illegal electric three- and four-wheeled vehicles, hoping to build a strong safety barrier and escort the elderly through our efforts. ”

Serving the elderly through a variety of activities is the "routine operation" of Great Elm Township. The activities are not only limited to the field of safe construction, but also in traditional festivals such as the Double Ninth Festival and the Dragon Boat Festival, Dayushu Town will send holiday blessings and condolences to more than 100 elderly people. More than 200 volunteer service activities such as free clinics, voluntary haircuts, and yard cleaning have been carried out this year, effectively improving the sense of gain, happiness and security of the elderly in the jurisdiction.

When it comes to the elderly care service in Dayushu Town, Zhang Fenglan, a villager from Fugaoying Village, said excitedly: "I am over 70 years old, and my legs and feet are not good. Usually, the staff from the town come to our house to chat with us, ask about my living conditions, help me clean up, repair the faucet, and buy some medicine for me. The township health center also gives us free physical examinations every year, and arranges contracted doctors for us, and I am especially grateful to them, who always think about us and care about our lives. ”

In Yanqing, from relevant departments to the territory, by strengthening the construction of the service system and adding personalized measures, we are promoting the high-quality development of elderly care services, so that the home care of the elderly who are willing to care at home is safer and more convenient to go out.

New ideas: "Out of the road of Yanqing's characteristic health care."

Hard pattern" + "soft service", the pension industry in Yanqing District is thriving, bringing infinite possibilities for the elderly in their later life. At the same time, Yanqing District is also constantly exploring the possibility of organic interaction between elderly care and cultural tourism and health care industries, so that elderly care is no longer a burden, but a hot spot for development where challenges and opportunities coexist.

pm2.5. With low concentration and high content of negative oxygen ions, the Yanqing District where you are now is really clear and clear, with beautiful mountains and rivers, which is simply a spiritual treasure tailored for our elderly to enjoy their old age. In the Xinhua Home Yixiang Community, located on Yanchuan Road in Yanqing Town, a group of elderly people who came to experience the experience were listening attentively to the tour guide's introduction. Looking up at the pure blue sky stretching to the horizon in the distance, and taking a breath of fresh air that is refreshing, visitors already think of the happy life they have come here: "Yanqing is good, this trip is enough for me to make up my mind to stay!".”

At the beginning of May this year, the first phase of the Xinhua Home Yixiang Community Project was officially put into operation, integrating "long-term residence and elderly care, sojourn and vacation, and short-term health care", providing nearly 200 long-term apartments for the elderly and more than 100 short-term experience rooms built according to star standards, becoming the first large-scale comprehensive continuous care retirement community (CCRC) in the district to meet the needs of multi-generational co-existence, which also marks a key step in the development of cultural tourism and health care industry in Yanqing District.

The cultural tourism and health care industry refers to an industry that combines the concepts of tourism, culture and health care, and provides a variety of services such as health preservation, leisure and cultural experience to meet people's needs for physical and mental health, cultural education and spiritual civilization, and promote the health of the whole people and the progress of social civilization. It is only natural that such an industry type has established a connection with Yanqing District. Yanqing District is the capital's ecological conservation area, and it is also the first "China's natural oxygen bar" in Beijing, with the ecological environment level at a high level all year round, and the cultural and tourism resources have three golden business cards of "Great Wall, World Garden, and Winter Olympics", as well as scenic spots such as Longqing Gorge, Wild Duck Lake, and Ancient Cliff Residence. Such high-quality basic conditions provide sufficient reasons for investors who are interested in entering the cultural tourism and health care industry to choose Yanqing District, and Xinhua Life Insurance Co., Ltd. is one of them.

From the very beginning, the planning and design of the Xinhua Home Yixiang Community Project was adapted to local conditions, fully combining the advantages, characteristics and resources of Yanqing District. The site is located in the south of the core urban area, with complete supporting facilities, surrounded by mountains and forests, and full of A-level scenic spots, which is convenient for residents to go sightseeingWith a semi-open block design, the whole community is quiet and comfortable, with scenery in all seasons, allowing residents to intuitively experience the first-class ecological environment of Yanqing DistrictThe target group is mainly the elderly, and the soothing pace of life in Yanqing District has also become one of the main attraction points.

After it was put into operation, in addition to the basic elderly care services, the community also created a unique "Yanqing experience" for the elderly. In the daily teaching class, the community invited traditional craftsmen of intangible cultural heritage culture in Yanqing District to teach the elderly to make characteristic handicraftsSurprise markets will be held on the square from time to time, and the elderly can easily buy Yanqing District's specialties and characteristic cultural and creative productsA large-scale group outing will also be organized every month to lead the elderly out of the community and enjoy the scenery of Yanqing. In September this year, the elderly came to Xiaohetun Village, Zhangshanying Town, at the foot of Haituo Mountain, to experience grape picking activities, get close to nature, and feel the joy of labor. Speaking of this experience, 87-year-old Li Zhendong remembers it vividly: "Walking into the field reminded me of my youth, and I also forgot about fatigue and illness, which I can't experience in a modern metropolis." ”

Up to now, 30 households and nearly 50 elderly people have chosen to live in Xinhua Home Yixiang Community. The second and third phases of the project are being constructed simultaneously, with a total construction area of 280,000 square meters and an overall plot ratio of < 103, the greening rate is as high as 51%. Liu Chaoying, deputy general manager of Xinhua Home Elderly Care Operation Management (Beijing)**, is full of confidence in the future development: "'Yanqing is a good place', which is very suitable for the construction and operation of senior care communities. It is hoped that through our efforts, our elderly care service level will be more professional, and we will also contribute to the development of cultural tourism and health care industry in Yanqing District. ”

Xinhua Home Yixiang Community has become a powerful starting point and a key part of the development of cultural tourism and health care industry in Yanqing District. However, at present, Yanqing District is still facing practical problems such as insufficient effective supply of products, insufficient play of the main role of health care, relative lack of professional talents, and unclear positioning. "The cultural tourism and health care industry has opened up a new idea for the elderly care industry in Yanqing District, and the coordinated development of the two is the direction of our future efforts. Zhang Ling, member of the Social Working Committee of the Yanqing District Party Committee and deputy director of the District Civil Affairs Bureau, said, "Yanqing District will continue to give full play to its advantages, integrate resources, build a brand, create an atmosphere, improve quality and upgrade, build a solid foundation, and provide a 'Yanqing plan' for the high-quality development of the pension industry and the exploration of innovation in the pension industry." ”

Reporter's Notes. Pension is a major event closely related to everyone. Pension is a pivotal and special core work in the field of civil affairs. Since the 18th National Congress of the Communist Party of China, the general secretary has made a series of important instructions to plan and deploy the development of the national aging cause and the construction of the pension system, pointing out that "all the elderly can have a happy old age". This is the core essence of Yanqing District's pension work. Conventional elderly care institutions, home-based elderly care service grids, and high-end health care community ......Comprehensive and rich, diverse forms and distinctive old-age care services have emerged all over the land of Yanchuan, and the choice is in the hands of the elderly themselves, so that they can enjoy a "second life" in their old age. The elderly care work in Yanqing District will continue to develop healthily and sustainably, becoming a solid cornerstone for laying the foundation for people's livelihood security, and then continuously meeting the ardent expectations of all the people for a better life.

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