Government services.
As a "release management service".
An important part of reform.
Optimize the "last mile" of the business environment
It has attracted much attention from the public.
for widespread mobilization.
The strength of all walks of life in Huairou District.
Promote the continuous improvement of the business environment.
December 20th.
The first batch in Huairou District.
The "Government Service Experience Officer" appointment ceremony and experience activities were held.
The first batch of 36.
Government Service Experience Officer".
Officially hired.
It is reported that the "Government Service Experience Officer" is a public welfare post set up by the Huairou District Government Service Bureau to create efficient and convenient government services. Job responsibilities include experiencing the whole process of online and offline government services, feeling the simplification of the service process, the improvement of work efficiency and the optimization of the service environment, and feeding back to the District Government Affairs Service Bureau through on-site, phone calls, letters, etc. Actively participate in the experience, discussion and other activities organized by the District Government Service Bureau, and put forward opinions and suggestions on government service work. Widely collect the opinions and suggestions of the enterprise masses on the establishment of enterprises, the implementation of projects, the handling of affairs by the masses, etc., as well as the clues of problems that harm the business environment. In addition, it took the initiative to publicize the reform of "delegating power, delegating power, and improving services", and the relevant reform policies to optimize the business environment.
As an important part of the reform of 'delegating power, delegating power, delegating power, and improving services' and the 'last mile' of optimizing the business environment, government services have attracted much attention from the public. The facilitation of government services is the key to promoting high-quality development and the foundation for the survival and development of market players. Zhang Ruxin, director of the District Government Service Bureau, said, "In the context of the new pattern of integrated development in Huairou District, we have explored and established a 'government service experience officer' system, covering different fields such as enterprise representatives, mass representatives, and grassroots cadres. Offline government services provide an immersive service experience, supervise the improvement of the quality and efficiency of government services, and make suggestions and suggestions for optimizing government services, so that the improvement and improvement of the quality of government services are more targeted, and further promote the continuous optimization of the business environment. ”
In the experience activity link, under the guidance of the staff of the district government affairs center, the "government service experience officer" successively went to the comprehensive window, the online office counseling area, and the characteristic comprehensive window of the project construction, and experienced the whole process of government affairs approval from number picking, submission of materials to completion and delivery. After completing the experience, the "government service experience officer" carefully filled in the feedback form, wrote down suggestions and feelings, and put forward relevant opinions and suggestions on the online handling of the business, the assistant agency and other links. In the discussion session, the government service approval department, on behalf of the District Market Supervision Bureau, said that in response to the problems reflected by the experience officer, we must do a good job in supervision and supervision, so that everything has an echo and practical results everywhere, and promote the solution of a class of problems by solving a problem, improve the efficiency of service style, and optimize the work process.
It is really a small innovation that promotes the great improvement of government services and the great change of the business environment. "The policy of benefiting enterprises and helping agriculture has indeed brought convenience to our young people to start their own businesses. "I hope that the self-service terminal equipment will be more convenient and intelligent. Representatives of "government service experience officers" from different industries exchanged their experiences.
Zhang Ruxin said that the District Government Service Bureau will take the government service experience activities as an opportunity to carry out in-depth education on the theme of learning Xi and implementing the socialist ideology with Chinese characteristics in the new era, combined with the opinions and suggestions put forward by the experience officer, regularly organize relevant business departments to review the list of problems, work together to set measures, draw inferences from one case to promote problem rectification, and force government service innovation inward to ensure that the level of government service and the business environment are further optimized and improved. Carry out government service experience activities on a regular basis, continue to deepen the reform of government service capacity improvement, continuously innovate service measures, optimize service awareness, improve management methods, standardize administrative behavior, improve work efficiency and level, and strive to create a clean and efficient government affairs environment with serving the masses, transforming first-class functions, and improving service efficiency as the core.
Source**: Huairou District Government Service Bureau.
Edit: Small box.