First, we need to confirm that your wireless network is working. Please make sure that other devices can connect to the same wireless network and work properly. If other devices are also unable to connect to the wireless network, the problem may be with the wireless router.
1.Open the settings menu of your Mi TV and find the "Network settings" option.
2.Make sure the Wi-Fi switch is turned on and that you are able to search for wireless networks around you.
3.Tap on the name of the wireless network you want to connect to, enter the correct password, and try to connect.
4.If the connection fails, restart the TV and try to connect again.
1.If your TV is far away from your wireless router, it may cause an unstable signal. Try moving your TV closer to your wireless router, or placing your router closer to your TV.
2.If there are other electronic devices around your TV (such as microwave ovens, Bluetooth devices, etc.), it may interfere with the wireless signal. Try to avoid placing these devices near your TV.
3.If possible, consider using a device that enhances the wireless signal, such as a wireless signal amplifier or network cable connector.
1.In the settings menu of your Xiaomi TV, find the "Network settings" option.
2.Tap on "Advanced Settings" or "Other Settings" and find the "Network Reset" option.
3.Once you confirm the reset of your network settings, your TV will restart.
4.After restarting, reconnect to the wireless network and try to use it.
If none of the above steps solve the problem, there may be a TV hardware failure or other complex issues. It is recommended to contact Xiaomi's official customer service or professional repairer for further inspection and repair.
1.Unstable wireless signal: Wireless network connection issues can be caused by the distance between the router and the device, blocked signals by obstacles, or interference from electronic devices.
2.Incorrect network settings: The network settings of the device may be incorrect, such as forgetting to enter the correct password, incorrectly configuring the IP address, etc.
3.Router issues: The router itself may malfunction, such as the need for a reboot, firmware update, etc.
4.Device failure: The Mi TV's wireless network card or other hardware may be faulty and needs to be repaired or replaced.
5.Network vendor issues: Sometimes, network vendors may have network failures or maintenance conditions that prevent them from connecting to a wireless network.