Recently, Yu Minhong issued a letter of apology through the Dongfang Selection live broadcast room, apologizing for the behavior of blocking netizens in the Dongfang Selection live broadcast room, and announced that all the netizens who were blocked have been lifted, and welcome netizens to continue to put forward constructive opinions and criticisms on the development of Dongfang Selection. This incident has attracted widespread attention, and it also shows that enterprises attach importance to online public opinion and respect consumer opinions.
Dongfang Selection is a live broadcast e-commerce platform founded by Yu Minhong, with live streaming as the main sales method. In recent years, with the rise of live streaming, Dongfang Selection has also gained a lot of attention and recognition. However, with the continuous fermentation of online public opinion, there are also some problems in Dongfang Selection, one of which is to block the behavior of netizens.
According to Yu Minhong's letter of apology, Dongfang Selection adopted an inappropriate way to block some netizens and friends who put forward opinions and suggestions when dealing with online public opinion. This practice not only disrespects the opinions of consumers, but also damages the image and credibility of enterprises. Therefore, Yu Minhong made a severe criticism of this and apologized to the majority of netizens for this matter.
In fact, it is very normal for consumers to have their own opinions and opinions about the products and services of enterprises. Businesses should respect the opinions of consumers, actively listen to and improve their own shortcomings. The act of blocking netizens not only disrespects the opinions of consumers, but also damages the image and credibility of enterprises. Therefore, this practice is highly inappropriate.
In the letter of apology, Yu Minhong said that all the netizens and friends who were blocked have been dismissed, and netizens are welcome to continue to put forward constructive opinions and criticisms on the development of Dongfang Selection. This statement shows the company's respect for consumer opinions and its pursuit of its own development. At the same time, it also reminds us that in the face of online public opinion, enterprises should remain calm and rational, and actively respond to and improve their own shortcomings.
In short, Yu Minhong's letter of apology shows the company's respect for consumer opinions and its pursuit of its own development. At the same time, it also reminds us that in the face of online public opinion, enterprises should remain calm and rational, and actively respond to and improve their own shortcomings. Only in this way can we win the trust and support of consumers and achieve the sustainable development of enterprises. (Data support: Tianyancha).