Recently, a merchant encountered a malicious application for a refund 8After 48 yuan, it was decided to personally drive 200 kilometers to the consumer's location to seek a fair explanation.
It is reported that this merchant runs a store on an e-commerce platform and received a sum of 8$48 refund request. Although the amount was not large, the merchant found that the consumer had made multiple similar applications in a short period of time, and the reasons were not sufficient. Merchants suspect that they have encountered "white prostitution parties", that is, dishonest consumers who use the rules of the platform to maliciously refund money and take advantage of small advantages. 
In order to protect their rights, the merchant decided to take action. He drove 200 kilometers to the consumer's location, hoping to talk to the other party and find out the real situation. The merchant said that he hopes to make consumers understand that his actions not only harm the interests of the merchants, but also undermine the fair trading environment of the e-commerce platform. During the interview, the merchant had in-depth communication with the consumer. After patient explanation and negotiation, the consumer finally realized his mistake and agreed to withdraw the refund application. The merchant also said that as long as the consumer can recognize his own problems and correct his behavior, he is willing to give a certain amount of understanding and tolerance. This incident has attracted widespread attention. Many netizens have expressed their support for the merchant's approach, believing that his courage and persistence have maintained the fairness and justice of the e-commerce platform. At the same time, some netizens also called on e-commerce platforms to strengthen supervision, crack down on malicious refunds, and create a fairer and more honest trading environment for consumers and merchants.