Measured temperature in the owner's home (**Respondents).Xinwang on December 20(Reporter Geng Run) "At home, you not only have to turn on the air conditioner, but also wear cotton clothes. On December 14, Mr. Wang (pseudonym), the owner of Building 11 of Global Family, West Coast New District, reported to Xinwang (**0532-80889431) that in this year's heating season, the average temperature of his home is only about 16 degrees, which is far from the predetermined standard temperature, and even the water in the inlet pipe is cold. However, this is not just an isolated case, as there are similar problems in other residents' homes.
The heating temperature has not been up to standard, and when I come back from outside, I can hardly feel any warmth. At night, the floor heating becomes cold, and you have to wear a padded jacket and a thick quilt at home, otherwise it will be too cold. Mr. Wang told Xinwang that this year is the first heating season after he moved to his new house, and he didn't expect it to be such a temperature. Since the start of heating, the thermometer in the home has basically been maintained at about 16 degrees except at noon. At the same time, due to the frequent and violent cooling recently, the minimum temperature at home is only 13 degrees Celsius when the cold wave is coming.
I can bear it myself, but the little one at home catches a cold as soon as he takes a bath, so much so that he doesn't dare to take a bath without turning on the air conditioner now. It's so much of an impact on our lives. Mr. Wang said that in order to make the room temperature meet the standard, he had cleaned the floor heating pipes at home, and also contacted the heating maintenance personnel many times to go to the house to release water and gas for inspection, but the room temperature still did not improve. "This is also the case in the homes of other owners of our building, and the indoor temperature is basically not fully up to standard. ”
In order to learn more about the details of the incident, Xinwang** contacted the relevant staff of the West Coast Utilities Group Energy and Heating Company. According to the staff, the company will actively deal with this problem and arrange staff to come to the door to debug and measure the temperature of the owners who do not meet the temperature standards. At the same time, the heating maintenance personnel in charge of the global family community area told Xinwang that Mr. Wang's former homeowner had contacted him many times to come to the door to measure the temperature, but the effect has not been ideal, "It may be that the floor heating pipes are too thin to cause the temperature to be insufficient, we will come to the door as soon as possible to measure the temperature for the owner, and do our best to let the residents have a warm winter." ”
In response to the situation encountered by the owner, Mr. Wang, the staff of the heating department of the urban management bureau of Qingdao West Coast New Area said that the relevant problems have been recorded and will urge the West Coast Heating Company to adjust the heating parameters in time to improve the heating effect for users. If it is confirmed that the temperature is indeed not up to standard, the heating company shall handle the temperature measurement refund procedure for the user in accordance with the relevant provisions of the "Qingdao Heating Management Regulations". The Heating Section of the Urban Administration will also pay close attention to such issues to ensure that the heating parameters can meet the living needs of the majority of residents.