The boss of the factory has seen whether you have encountered the goods that have been loaded by the freight forwarding company for 15 days, but have not arrived at the port for a long time, and urged many times, the freight forwarding company still tells you that the goods have not yet arrived in Hong Kong, and you cannot deliver the goods temporarily, and you are urged by customers every day to ask for the troubles.
Today I'm going to tell you the best way to deal with it and how to prevent similar problems from occurring in the future
Clause. 1. Find the salesman who took away your freight forwarding company, explain your predicament, let him find the best remedy for you, and let him expedite the processing;
Clause. Second, can only accept to eat a trench and a wisdom, and then ship, try to find a reliable logistics company, after the negotiation, we must combine the customer's pre-receipt time and your shipping time, choose the nearest shipping date, etc., comprehensive assessment and then consider whether to send containers for shipping, logistics has a rule, that is, there is no turning back arrow from the bow;
Domestic container shipping door-to-door transportation industry, the advantage is that it is indeed cheaper than land transportation more than 30%, in fact, compared with traditional land transportation, it is necessary to plan particularly strongly, unlike land transportation, just call a cooked car in the market can be pulled away, do not care about how many days he arrives, in this region of China, is the longest distance to a week package you receive the goods. However, the door-to-door transportation service of domestic container shipping, because of its participation in the company and personnel, resulting in the whole door-to-door node many, the process is complex, the logistics company you serve, a little link does not pay attention, it will cause the overall time drag, and there is no turning back arrow, the remedial measures behind are few.
Before, our peers met a Shenyang store furniture wholesaler, in Dongguan to purchase a batch of villa furniture, customer requirements must be in time to get married in the eleventh use, in order to save costs, wholesalers received orders at the beginning of the month, rough calculation of time is still abundant, continue to choose to take container shipping, according to the convention: Dongguan to Shenyang choose container shipping, plus mention, Delivery and sea time, generally the whole process takes about 12 days is enough, the result of Dongguan Houjie Town furniture factory due to the pre-holiday orders, customers want to catch up with the holiday before the shipment, resulting in September 20 has not fully finished the production of this batch of high-end furniture, the result of logistics did not timely feedback, wholesalers did not timely remind, September 22 before the goods were loaded into the cabinet, until October 15 to receive furniture, of course, the customer is anxious to scold the mother, the wholesaler in addition to compensation, also lost this customer, through this matter through, in fact, The solution is to be more expensive, first of all, to implement the direct shipping schedule, if it is really not possible, it is necessary to give the wholesaler more professional advice to land transportation, and it is not possible to earn a few hundred yuan, harm others and yourself.
If you have a similar experience, you can find our company to send a sea freight, we will fully understand the loading time, shipping schedule and pre-receipt time to give you a professional and reliable program, so that you can send peace of mind, rest assured!
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