Whether the implementation of "refund-only" on online shopping platforms will affect productivity development and employment is an obvious question that can be analyzed from multiple perspectives.
Is it a legal requirement or an industry rule that consumers can "refund only"?What are the requirements for a "refund only" under the Consumer Rights Act?
First of all, we need to clarify what the Consumer Rights Act says about "refund only". According to the relevant laws, if a consumer suffers losses due to the merchant's fraud or other illegal acts when purchasing goods or receiving services, the merchant may be required to bear the corresponding liability for compensation. Among them, "refund only" is a common form of compensation.
So, what do consumers need to have when asking for a "refund only"?
1. Consumers need to provide sufficient evidence to prove the merchant's fraud or other illegal acts. This evidence can include proof of purchase, complaint records, appraisal reports, etc. If the consumer cannot provide sufficient evidence, then their claim for a "refund only" may not be supported.
2. Consumers need to file a claim within the statutory time limit. According to the relevant laws and regulations, consumers can file a lawsuit or apply for arbitration within a certain period of time after purchasing goods or receiving services. If this period is exceeded, then the consumer may no longer be able to file a claim.
3. Consumers also need to comply with the provisions of other relevant laws. For example, if a consumer's claim for a "refund only" exceeds the merchant's actual loss, their claim may not be supported.
In fact, online shopping platforms have relaxed the constraints of following the law, created and abused the "refund only" platform rule, as a means for the platform to obtain benefits, virtually suppressed the development of manufacturing and private enterprises, and indirectly restricted social employment channels.
Refund only'' from the consumer's point of view, can enhance the consumer's purchase confidence and loyalty. This is conducive to promoting consumers' willingness to spend, which can ostensibly stimulate economic growth. However, "refund-only" is likely to lead to overspending, bad spending, generating more returns and refund requests, and even creating a group of people who don't get anything for nothing. In the era of increasingly serious aging, some people are gradually losing their economy, and in order to survive, they have to resort to false parasitism.
Refund only'' from the merchant's point of view, it will invisibly increase the merchant's operating costs. These costs are also spread out to society. The amortization of the loss of the commodity ** stems from whether the entire commodity can be benefited, and the cost of each return or only refund will be added to the commodity **, and the final transaction of the commodity ** is actually paid by the real buyer. Refunds alone are a form of exploitation for them.
Refund only'' is the best from the perspective of the online shopping platform. As long as someone browses, as long as there is a transaction, in addition to the circulation of funds, there are also express business costs and some product promotion costs and service fees within the platform. The platform is indifferent, and the concept of rules has been relaxed to attract a large number of buyers to spend on the online shopping platform.
From a social point of view, the buyer will not lose money by "refund only", and the most basic thing is that the goods can be obtained, and even the goods can be obtained for free. Businesses are the targets of being killed, and fewer and fewer people invest in entrepreneurship, productivity will decline, social labor employment will decrease, people's income will be unstable, and purchasing power will also decline. When the existing batch of businesses falls, is there any prospect for business development?Will people who are ready to invest think: try not to do business until the rules are changed, because it will ruin the family while driving employment?
Some people will say, 'If the merchant can provide quality goods and services, and have reasonable return rules, then the return rate may be effectively controlled.' In addition, merchants can also use 'refund-only' to increase sales, expand market share, and in turn, increase productivity. There is an unknown reality here, that is, merchants have no right to speak on the online sales platform, except for the product on and off the shelves, there are no rules that merchants can play freely and can be adopted. The platform may not comply with the statute of limitations and rules formulated by the platform itself [this article may be applied, which article may not be applied, and it shall not be applicable at the same time anyway].
It is also said that "refund-only" is analyzed from a macro perspective. It can stimulate consumer demand and promote stability, mainly to drive employment growth in related industries, such as express logistics, customer service, after-sales service, social services [civil courts] to solve the urgent needs of poor buyers and some restless poor people.
However, there are also concerns that "refund-only" policies could create unfair competitive pressures on small businesses and entrepreneurs. They may be at a disadvantage because they can't afford the cost of returns. In addition, "refund only" may also lead to bad consumption by some people [a family of 5 people, each person refunds once a month, which can solve some material problems], and even produce dependence, which will have a negative impact on social productivity.
In summary, the impact of the "refund-only" rule on productivity development and employment is complex. It has both positives and possibly some negatives. Therefore, when implementing "refund-only", it is necessary to weigh various factors and formulate scientific and reasonable policies to achieve sustainable economic development. Institutions should strengthen the supervision and evaluation of "refund-only" to ensure that it plays a positive role, and at the same time pay attention to and solve possible negative problems.